Guarantee Term

SimonFredKelly

I'm getting some quotes for some fitted blinds and one of the companies we have a quote from is only offering a guarantee for the blinds for six months.  
This sounds like they don't have much confidence in their product but I thought that the minimum period was 12 months.  Is this six month guarantee legal?

Aylesbury_Duck

Perfectly legal.  They could offer no guarantee if they wished.

CliveOfIndia

As above - no manufacturer/retailer has to offer a guarantee.  Don't forget, any guarantee is in addition to your statutory consumer rights, which would still apply.

But if you're not confident that the company has faith in their own products, you could just not buy from them.  There are plenty of companies out there that do fitted blinds, go with one that you feel comfortable with.

user1977

SimonFredKelly said:

I thought that the minimum period was 12 months. 

You thunk wrong. There is no such thing.

DullGreyGuy

SimonFredKelly said:

I'm getting some quotes for some fitted blinds and one of the companies we have a quote from is only offering a guarantee for the blinds for six months.  
This sounds like they don't have much confidence in their product but I thought that the minimum period was 12 months.  Is this six month guarantee legal?

Depends what the guarantee covers.

Your statutory rights are with the company you bought them from, it's not for a fixed period other than it's capped at 6 years (5 in Scotland). Any guarantee or warrantee is above and beyond you statuary rights and can be as generous or mean as they want. 

eskbanker

DullGreyGuy said:
Any guarantee or warrantee is above and beyond you statuary rights

Yes, they can't stop you from making statues!

DullGreyGuy

eskbanker said:

DullGreyGuy said:
Any guarantee or warrantee is above and beyond you statuary rights

Yes, they can't stop you from making statues!

Give me credit, I spelt it right the first time... not nice to pick on the dyslexic  :'(

Okell

SimonFredKelly said:

... This sounds like they don't have much confidence in their product...

I agree.....

DullGreyGuy

Okell said:

SimonFredKelly said:

... This sounds like they don't have much confidence in their product...

I agree.....

Even if the warranty covers accidental damage? Why should a company provide a 30 year guarantee you dont accidentally damage it for you to have confidence in the product?

There isn't enough information to judge one way or another

born_again

SimonFredKelly said:

I'm getting some quotes for some fitted blinds and one of the companies we have a quote from is only offering a guarantee for the blinds for six months.  
This sounds like they don't have much confidence in their product but I thought that the minimum period was 12 months.  Is this six month guarantee legal?

Given the number of hoops you can have to jump through & the more holes than a cullender many have. making many a pointless marketing ploy.

I just look at reviews on the product with the usual cynicism & take it from there.

Okell

DullGreyGuy said:

Okell said:

SimonFredKelly said:

... This sounds like they don't have much confidence in their product...

I agree.....

Even if the warranty covers accidental damage? Why should a company provide a 30 year guarantee you dont accidentally damage it for you to have confidence in the product?

There isn't enough information to judge one way or another

Well clearly I've "implied" into the warranty that it doesn't cover accidental damage.  

Surely that's so obvious that it doen't need to be said? 

The post I was responding to - have you read it? - wasn't about accidental damage - it was about whether or not the supplier had much confidence in their product or in their installation abilities if they only offer a six months guarantee.  There's no mention of "why doesn't it cover accidental damage?"

I agree with the OP that I'd be suspicious of anyone who offered a product or service, the quality of which they were only willing to guarantee for a measly 6 months.  I'd avoid them.  You obviously disagree,  Fair enough.

I've never bought anything that gave a warranty against accidental damage.  I didn't know such things existed and I can't imagine why they would be offered by a supplier