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Guarantee Term

SimonFredKelly
Posts: 1 Newbie
I'm getting some quotes for some fitted blinds and one of the companies we have a quote from is only offering a guarantee for the blinds for six months.
This sounds like they don't have much confidence in their product but I thought that the minimum period was 12 months. Is this six month guarantee legal?
This sounds like they don't have much confidence in their product but I thought that the minimum period was 12 months. Is this six month guarantee legal?
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Comments
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Perfectly legal. They could offer no guarantee if they wished.1
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As above - no manufacturer/retailer has to offer a guarantee. Don't forget, any guarantee is in addition to your statutory consumer rights, which would still apply.But if you're not confident that the company has faith in their own products, you could just not buy from them. There are plenty of companies out there that do fitted blinds, go with one that you feel comfortable with.0
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SimonFredKelly said:I thought that the minimum period was 12 months.0
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SimonFredKelly said:I'm getting some quotes for some fitted blinds and one of the companies we have a quote from is only offering a guarantee for the blinds for six months.
This sounds like they don't have much confidence in their product but I thought that the minimum period was 12 months. Is this six month guarantee legal?
Your statutory rights are with the company you bought them from, it's not for a fixed period other than it's capped at 6 years (5 in Scotland). Any guarantee or warrantee is above and beyond you statuary rights and can be as generous or mean as they want.0 -
DullGreyGuy said:
Any guarantee or warrantee is above and beyond you statuary rights3 -
eskbanker said:DullGreyGuy said:
Any guarantee or warrantee is above and beyond you statuary rights2 -
SimonFredKelly said:
... This sounds like they don't have much confidence in their product...0 -
Okell said:SimonFredKelly said:
... This sounds like they don't have much confidence in their product...
There isn't enough information to judge one way or another0 -
SimonFredKelly said:I'm getting some quotes for some fitted blinds and one of the companies we have a quote from is only offering a guarantee for the blinds for six months.
This sounds like they don't have much confidence in their product but I thought that the minimum period was 12 months. Is this six month guarantee legal?
I just look at reviews on the product with the usual cynicism & take it from there.Life in the slow lane0 -
DullGreyGuy said:Okell said:SimonFredKelly said:
... This sounds like they don't have much confidence in their product...
There isn't enough information to judge one way or another
Surely that's so obvious that it doen't need to be said?
The post I was responding to - have you read it? - wasn't about accidental damage - it was about whether or not the supplier had much confidence in their product or in their installation abilities if they only offer a six months guarantee. There's no mention of "why doesn't it cover accidental damage?"
I agree with the OP that I'd be suspicious of anyone who offered a product or service, the quality of which they were only willing to guarantee for a measly 6 months. I'd avoid them. You obviously disagree, Fair enough.
I've never bought anything that gave a warranty against accidental damage. I didn't know such things existed and I can't imagine why they would be offered by a supplier0
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