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HMRC Notification of death

QuasiArt
Posts: 3 Newbie

Hi All,
I have recently received a written notification from HMRC that I appear to be dead and are asking for details of the executor or solicitor dealing with my estate.
This, just 5 days before my own mothers funeral !
I have spoken to them and they simple apologised and said that I shouldn't have received that letter and they would investigate.
No confirmation that I am still alive, yet !
Has anyone else had a similar experience ?
Is this just maladministration or a data protection breach ?
Should I be concerned ?
Am intrigued to know who may have notified them of my untimely demise but doubt that they will tell me how this 'error' has occurred.
Can only assume at the moment that it is a flaw in the 'Tell me Once' system.
Any ideas ?
I have recently received a written notification from HMRC that I appear to be dead and are asking for details of the executor or solicitor dealing with my estate.
This, just 5 days before my own mothers funeral !
I have spoken to them and they simple apologised and said that I shouldn't have received that letter and they would investigate.
No confirmation that I am still alive, yet !
Has anyone else had a similar experience ?
Is this just maladministration or a data protection breach ?
Should I be concerned ?
Am intrigued to know who may have notified them of my untimely demise but doubt that they will tell me how this 'error' has occurred.
Can only assume at the moment that it is a flaw in the 'Tell me Once' system.
Any ideas ?
0
Comments
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Is it possible that when using 'Tell Us Once' your phone/computer has automatically infilled the details with your own instead of your mother's? Never used it before so not sure if that's possible but I have been caught out with auto-fill in the past2
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Sorry for your recent loss. Was it you who registered the death and used the Tell Us Once service - in which case I wonder if data on those forms has got transcribed or mixed up somehow. From memory, I think both forms have the person reporting and the deceased's details on.
2 -
BooJewels said:Sorry for your recent loss. Was it you who registered the death and used the Tell Us Once service - in which case I wonder if data on those forms has got transcribed or mixed up somehow. From memory, I think both forms have the person reporting and the deceased's details on.My understanding is that the codes are unique and relate to a specific recorded death.1
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pjs493 said:BooJewels said:Sorry for your recent loss. Was it you who registered the death and used the Tell Us Once service - in which case I wonder if data on those forms has got transcribed or mixed up somehow. From memory, I think both forms have the person reporting and the deceased's details on.My understanding is that the codes are unique and relate to a specific recorded death.
The point I was making was that if the OP was the informant, there would be a valid reason for HMRC to have their details in respect of a recent death and it might just be a clumsy and insensitive error. If they weren't the informant, then it's potentially a whole different type of problem.2 -
Thank you all for your comments.
I did not contact HMRC regarding my mothers passing.
I have also attempted to access Gov.UK portal but during the login process, as soon as I enter my NI number I get a screen asking "Has this person died ?" and I cannot proceed any further.1 -
QuasiArt said:Thank you all for your comments.
I did not contact HMRC regarding my mothers passing.
I have also attempted to access Gov.UK portal but during the login process, as soon as I enter my NI number I get a screen asking "Has this person died ?" and I cannot proceed any further.1 -
QuasiArt said:Thank you all for your comments.
I did not contact HMRC regarding my mothers passing.
I have also attempted to access Gov.UK portal but during the login process, as soon as I enter my NI number I get a screen asking "Has this person died ?" and I cannot proceed any further.0 -
poppystar said:QuasiArt said:Thank you all for your comments.
I did not contact HMRC regarding my mothers passing.
I have also attempted to access Gov.UK portal but during the login process, as soon as I enter my NI number I get a screen asking "Has this person died ?" and I cannot proceed any further.
Like I say, want to know whether it's a case of maladministration or a data protection breach0 -
@poppystar can I ask if you ever got to the bottom of this? The same thing has happened to me, however HMRC said they have no records of sending me this letter. It’s very disturbing isn’t it 😳0
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MissMcxxx said:@poppystar can I ask if you ever got to the bottom of this? The same thing has happened to me, however HMRC said they have no records of sending me this letter. It’s very disturbing isn’t it 😳0
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