HSBC asking for bank statement after issuing offer

confusedftb

BarelySentientAI said:

confusedftb said:

BarelySentientAI said:

confusedftb said:

BikingBud said:

confusedftb said:

EssexHebridean said:

I suspect that the bank statements were omitted from your original application by mistake - we had to provide 3 months-worth IIRC when we made our application - and that was with First Direct so essentially the same operation as HSBC. 

I’d agree that as you are going through a broker, they are definitely the right person to try to get an idea of timescale for you. 

bank statements were never omitted by mistake. i read elsewhere and maybe also on hsbc's website, that some lender do not ask for bank statements. unfortunately brokers are not very proactive. i have to chase them alot and they dont seem to be very much bothered. 

DayDreamerandGeneralWaster said:

I had to do this with Santander recently.

Provided a statement and it took about 3 weeks - they are quite slow.

oh, i would be very worried because the house is on the market and the estate agent is not putting it into Sold STC unless a valuation is booked. not sure when will that be booked in.

sometimes i think i should have gone directly with the lender rather than using a broker. using a broker has just slowed down the process. atleast in going directly with the lender i would have been able to call them and chase them everyday. now when i call the bank they ask me to call the broker. 

did they ask for anything else apart from the bank statement? 

Whilst i understand the desire to get through the purchase as soon as possible I often wonder what people hope to achieve by calling every day. It will likely divert their attention to seeking out your file and providing a response along the lines of it is in progress, perhaps your broker knows this and knows that if they pester every day it slows the process for all and might even tarnish their reputation, eroding any goodwill they might have built up. 

i understand and i would also not want to be called and bugged when i am working. 

but for simpler cases where the mortgage offer had already been provided and there is no change in circumstance apart from the address being changed, the lender should process this asap. wouldn't this also help their KPI's and etc etc? 

as per my broker the application of amendment was sent on the 16th. So far nothing heard back apart from request of bank statement on the 17th or 18th i guess. 

So not many days, but my only worry is that the estate agent is not putting the property on Sold STC, leaving us at the risk of more viewings and etc etc. 

Why should your "simpler case" skip the queue and get processed ahead of everyone else?

And if its just because you think it's simpler and should be done to hit KPIs, where are you going to draw the line between "simple and jumps the queue" and "complex so has to wait"?

jokes. 

should not skip the queue but go into a queue of simpler cases. or if the same underwriter is assessing it, isnt it simpler to view the quick cases which have already been assessed before and an offer had been made? it about managing work efficiently i guess. 

i already waited for 6 weeks and provided plenty of documents to get the offer in the first place. due to the delay the initial seller pulled out. just dont want that to happen again and thats why asking other peoples experiences, but... 

I get your point, and I agree to some extent, but you can see the other side - if your original 6 week wait ended up actually being 10 weeks because there was a load of quick cases came in that they were going to do first, wouldn't you be pretty annoyed?

in any case i am annoyed with the lender lol. 

really hoping to get the offer soon. 

FlyMeSomewhere79

I'm puzzled as to the lengthy processes to get a mortgage offer, we sold our previous house last October and we were getting mortgage offers in the space of two or three days after going through the application process over the phone with our broner - we emailed him bank statements etc.

BarelySentientAI

FlyMeSomewhere79 said:

I'm puzzled as to the lengthy processes to get a mortgage offer, we sold our previous house last October and we were getting mortgage offers in the space of two or three days after going through the application process over the phone with our broner - we emailed him bank statements etc.

Actual mortgage offers?  Most people only get one of those, and two or three days seems extremely quick to complete underwriting and valuations. Or do you mean AIPs?

confusedftb

AIPs are almost instant to get, which we did get in a matter of minutes. Sometimes it may take longer depending on the case. 

The mortgage offer i remember when we applied for our first mortgage in 2019, we got the offer in 4-5 days time. super quick. 

This time it took a bit of time. but to be honest, the first seller did act weird because he just sold the property to someone else at the same price and their situation was not better than us. so dont know what happened. 

but i am a firm believer of, what happens, happens for good. 

FlyMeSomewhere79

BarelySentientAI said:

FlyMeSomewhere79 said:

I'm puzzled as to the lengthy processes to get a mortgage offer, we sold our previous house last October and we were getting mortgage offers in the space of two or three days after going through the application process over the phone with our broner - we emailed him bank statements etc.

Actual mortgage offers?  Most people only get one of those, and two or three days seems extremely quick to complete underwriting and valuations. Or do you mean AIPs?

Possibly AIP but even then, it went straight to our solicitors mortgage lender portal and we didn't have to do anything else, we were never waiting weeks for anything, our mortgage broker got us better deals though the same lender on a couple of occasions and again it was in the solicitors portal within days.

confusedftb

FlyMeSomewhere79 said:

BarelySentientAI said:

FlyMeSomewhere79 said:

I'm puzzled as to the lengthy processes to get a mortgage offer, we sold our previous house last October and we were getting mortgage offers in the space of two or three days after going through the application process over the phone with our broner - we emailed him bank statements etc.

Actual mortgage offers?  Most people only get one of those, and two or three days seems extremely quick to complete underwriting and valuations. Or do you mean AIPs?

Possibly AIP but even then, it went straight to our solicitors mortgage lender portal and we didn't have to do anything else, we were never waiting weeks for anything, our mortgage broker got us better deals though the same lender on a couple of occasions and again it was in the solicitors portal within days.

sounds a nice broker and lender.