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HSBC asking for bank statement after issuing offer

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Comments

  • theartfullodger
    theartfullodger Posts: 15,957 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Pleased to see my bankers are bring prudent snd doing a few extra checks.

    Best wishes to all 
    lol.

    any ideas how long could that take and are they assessing the whole application again? its just been 9 days since the previous offer was issued. 
    How long it has been since the previous offer was issued is irrelevant, this is a new property. You need to speak to your broker, they will be able to tell you as they will know based on current processing times, random people on the internet will only be offering educated guesses at best. 
    i agree.

    but people can share their experiences maybe? would be good to know if someone went through the same thing and how long it took and what kinds of documents were requested. 
    Sorry, can't help, never had a mortgage (probably had about 18) from HSBC, was rather thinking about my ISA, savings account, sole account and joint account with them 

    Documents required will vary depending on circumstances and what turns up from those documents already supplied.
  • EssexHebridean
    EssexHebridean Posts: 25,822 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I suspect that the bank statements were omitted from your original application by mistake - we had to provide 3 months-worth IIRC when we made our application - and that was with First Direct so essentially the same operation as HSBC. 

    I’d agree that as you are going through a broker, they are definitely the right person to try to get an idea of timescale for you. 
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  • DayDreamerandGeneralWaster
    DayDreamerandGeneralWaster Posts: 546 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    edited 21 April 2024 at 6:11AM
    I had to do this with Santander recently.

    Provided a statement and it took about 3 weeks - they are quite slow.
  • I suspect that the bank statements were omitted from your original application by mistake - we had to provide 3 months-worth IIRC when we made our application - and that was with First Direct so essentially the same operation as HSBC. 

    I’d agree that as you are going through a broker, they are definitely the right person to try to get an idea of timescale for you. 
    bank statements were never omitted by mistake. i read elsewhere and maybe also on hsbc's website, that some lender do not ask for bank statements. unfortunately brokers are not very proactive. i have to chase them alot and they dont seem to be very much bothered. 

    I had to do this with Santander recently.

    Provided a statement and it took about 3 weeks - they are quite slow.
    oh, i would be very worried because the house is on the market and the estate agent is not putting it into Sold STC unless a valuation is booked. not sure when will that be booked in.

    sometimes i think i should have gone directly with the lender rather than using a broker. using a broker has just slowed down the process. atleast in going directly with the lender i would have been able to call them and chase them everyday. now when i call the bank they ask me to call the broker. 

    did they ask for anything else apart from the bank statement? 
  • Hoenir
    Hoenir Posts: 7,742 Forumite
    1,000 Posts First Anniversary Name Dropper
    Underwriters will ask for whatever they need to arrive at a final decision. Circumstances differ widely betwen applicants. 
  • BikingBud
    BikingBud Posts: 2,795 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 21 April 2024 at 5:12PM
    I suspect that the bank statements were omitted from your original application by mistake - we had to provide 3 months-worth IIRC when we made our application - and that was with First Direct so essentially the same operation as HSBC. 

    I’d agree that as you are going through a broker, they are definitely the right person to try to get an idea of timescale for you. 
    bank statements were never omitted by mistake. i read elsewhere and maybe also on hsbc's website, that some lender do not ask for bank statements. unfortunately brokers are not very proactive. i have to chase them alot and they dont seem to be very much bothered. 

    I had to do this with Santander recently.

    Provided a statement and it took about 3 weeks - they are quite slow.
    oh, i would be very worried because the house is on the market and the estate agent is not putting it into Sold STC unless a valuation is booked. not sure when will that be booked in.

    sometimes i think i should have gone directly with the lender rather than using a broker. using a broker has just slowed down the process. atleast in going directly with the lender i would have been able to call them and chase them everyday. now when i call the bank they ask me to call the broker. 

    did they ask for anything else apart from the bank statement? 
    Whilst i understand the desire to get through the purchase as soon as possible I often wonder what people hope to achieve by calling every day. It will likely divert their attention to seeking out your file and providing a response along the lines of it is in progress, perhaps your broker knows this and knows that if they pester every day it slows the process for all and might even tarnish their reputation, eroding any goodwill they might have built up. 
    Your life is too short to be unhappy 5 days a week in exchange for 2 days of freedom!
  • BikingBud said:
    I suspect that the bank statements were omitted from your original application by mistake - we had to provide 3 months-worth IIRC when we made our application - and that was with First Direct so essentially the same operation as HSBC. 

    I’d agree that as you are going through a broker, they are definitely the right person to try to get an idea of timescale for you. 
    bank statements were never omitted by mistake. i read elsewhere and maybe also on hsbc's website, that some lender do not ask for bank statements. unfortunately brokers are not very proactive. i have to chase them alot and they dont seem to be very much bothered. 

    I had to do this with Santander recently.

    Provided a statement and it took about 3 weeks - they are quite slow.
    oh, i would be very worried because the house is on the market and the estate agent is not putting it into Sold STC unless a valuation is booked. not sure when will that be booked in.

    sometimes i think i should have gone directly with the lender rather than using a broker. using a broker has just slowed down the process. atleast in going directly with the lender i would have been able to call them and chase them everyday. now when i call the bank they ask me to call the broker. 

    did they ask for anything else apart from the bank statement? 
    Whilst i understand the desire to get through the purchase as soon as possible I often wonder what people hope to achieve by calling every day. It will likely divert their attention to seeking out your file and providing a response along the lines of it is in progress, perhaps your broker knows this and knows that if they pester every day it slows the process for all and might even tarnish their reputation, eroding any goodwill they might have built up. 
    i understand and i would also not want to be called and bugged when i am working. 

    but for simpler cases where the mortgage offer had already been provided and there is no change in circumstance apart from the address being changed, the lender should process this asap. wouldn't this also help their KPI's and etc etc? 

    as per my broker the application of amendment was sent on the 16th. So far nothing heard back apart from request of bank statement on the 17th or 18th i guess. 

    So not many days, but my only worry is that the estate agent is not putting the property on Sold STC, leaving us at the risk of more viewings and etc etc. 
  • BikingBud said:
    I suspect that the bank statements were omitted from your original application by mistake - we had to provide 3 months-worth IIRC when we made our application - and that was with First Direct so essentially the same operation as HSBC. 

    I’d agree that as you are going through a broker, they are definitely the right person to try to get an idea of timescale for you. 
    bank statements were never omitted by mistake. i read elsewhere and maybe also on hsbc's website, that some lender do not ask for bank statements. unfortunately brokers are not very proactive. i have to chase them alot and they dont seem to be very much bothered. 

    I had to do this with Santander recently.

    Provided a statement and it took about 3 weeks - they are quite slow.
    oh, i would be very worried because the house is on the market and the estate agent is not putting it into Sold STC unless a valuation is booked. not sure when will that be booked in.

    sometimes i think i should have gone directly with the lender rather than using a broker. using a broker has just slowed down the process. atleast in going directly with the lender i would have been able to call them and chase them everyday. now when i call the bank they ask me to call the broker. 

    did they ask for anything else apart from the bank statement? 
    Whilst i understand the desire to get through the purchase as soon as possible I often wonder what people hope to achieve by calling every day. It will likely divert their attention to seeking out your file and providing a response along the lines of it is in progress, perhaps your broker knows this and knows that if they pester every day it slows the process for all and might even tarnish their reputation, eroding any goodwill they might have built up. 
    i understand and i would also not want to be called and bugged when i am working. 

    but for simpler cases where the mortgage offer had already been provided and there is no change in circumstance apart from the address being changed, the lender should process this asap. wouldn't this also help their KPI's and etc etc? 

    as per my broker the application of amendment was sent on the 16th. So far nothing heard back apart from request of bank statement on the 17th or 18th i guess. 

    So not many days, but my only worry is that the estate agent is not putting the property on Sold STC, leaving us at the risk of more viewings and etc etc. 
    Why should your "simpler case" skip the queue and get processed ahead of everyone else?

    And if its just because you think it's simpler and should be done to hit KPIs, where are you going to draw the line between "simple and jumps the queue" and "complex so has to wait"?
  • BikingBud said:
    I suspect that the bank statements were omitted from your original application by mistake - we had to provide 3 months-worth IIRC when we made our application - and that was with First Direct so essentially the same operation as HSBC. 

    I’d agree that as you are going through a broker, they are definitely the right person to try to get an idea of timescale for you. 
    bank statements were never omitted by mistake. i read elsewhere and maybe also on hsbc's website, that some lender do not ask for bank statements. unfortunately brokers are not very proactive. i have to chase them alot and they dont seem to be very much bothered. 

    I had to do this with Santander recently.

    Provided a statement and it took about 3 weeks - they are quite slow.
    oh, i would be very worried because the house is on the market and the estate agent is not putting it into Sold STC unless a valuation is booked. not sure when will that be booked in.

    sometimes i think i should have gone directly with the lender rather than using a broker. using a broker has just slowed down the process. atleast in going directly with the lender i would have been able to call them and chase them everyday. now when i call the bank they ask me to call the broker. 

    did they ask for anything else apart from the bank statement? 
    Whilst i understand the desire to get through the purchase as soon as possible I often wonder what people hope to achieve by calling every day. It will likely divert their attention to seeking out your file and providing a response along the lines of it is in progress, perhaps your broker knows this and knows that if they pester every day it slows the process for all and might even tarnish their reputation, eroding any goodwill they might have built up. 
    i understand and i would also not want to be called and bugged when i am working. 

    but for simpler cases where the mortgage offer had already been provided and there is no change in circumstance apart from the address being changed, the lender should process this asap. wouldn't this also help their KPI's and etc etc? 

    as per my broker the application of amendment was sent on the 16th. So far nothing heard back apart from request of bank statement on the 17th or 18th i guess. 

    So not many days, but my only worry is that the estate agent is not putting the property on Sold STC, leaving us at the risk of more viewings and etc etc. 
    Why should your "simpler case" skip the queue and get processed ahead of everyone else?

    And if its just because you think it's simpler and should be done to hit KPIs, where are you going to draw the line between "simple and jumps the queue" and "complex so has to wait"?
    jokes. 

    should not skip the queue but go into a queue of simpler cases. or if the same underwriter is assessing it, isnt it simpler to view the quick cases which have already been assessed before and an offer had been made? it about managing work efficiently i guess. 

    i already waited for 6 weeks and provided plenty of documents to get the offer in the first place. due to the delay the initial seller pulled out. just dont want that to happen again and thats why asking other peoples experiences, but... 
  • BikingBud said:
    I suspect that the bank statements were omitted from your original application by mistake - we had to provide 3 months-worth IIRC when we made our application - and that was with First Direct so essentially the same operation as HSBC. 

    I’d agree that as you are going through a broker, they are definitely the right person to try to get an idea of timescale for you. 
    bank statements were never omitted by mistake. i read elsewhere and maybe also on hsbc's website, that some lender do not ask for bank statements. unfortunately brokers are not very proactive. i have to chase them alot and they dont seem to be very much bothered. 

    I had to do this with Santander recently.

    Provided a statement and it took about 3 weeks - they are quite slow.
    oh, i would be very worried because the house is on the market and the estate agent is not putting it into Sold STC unless a valuation is booked. not sure when will that be booked in.

    sometimes i think i should have gone directly with the lender rather than using a broker. using a broker has just slowed down the process. atleast in going directly with the lender i would have been able to call them and chase them everyday. now when i call the bank they ask me to call the broker. 

    did they ask for anything else apart from the bank statement? 
    Whilst i understand the desire to get through the purchase as soon as possible I often wonder what people hope to achieve by calling every day. It will likely divert their attention to seeking out your file and providing a response along the lines of it is in progress, perhaps your broker knows this and knows that if they pester every day it slows the process for all and might even tarnish their reputation, eroding any goodwill they might have built up. 
    i understand and i would also not want to be called and bugged when i am working. 

    but for simpler cases where the mortgage offer had already been provided and there is no change in circumstance apart from the address being changed, the lender should process this asap. wouldn't this also help their KPI's and etc etc? 

    as per my broker the application of amendment was sent on the 16th. So far nothing heard back apart from request of bank statement on the 17th or 18th i guess. 

    So not many days, but my only worry is that the estate agent is not putting the property on Sold STC, leaving us at the risk of more viewings and etc etc. 
    Why should your "simpler case" skip the queue and get processed ahead of everyone else?

    And if its just because you think it's simpler and should be done to hit KPIs, where are you going to draw the line between "simple and jumps the queue" and "complex so has to wait"?
    jokes. 

    should not skip the queue but go into a queue of simpler cases. or if the same underwriter is assessing it, isnt it simpler to view the quick cases which have already been assessed before and an offer had been made? it about managing work efficiently i guess. 

    i already waited for 6 weeks and provided plenty of documents to get the offer in the first place. due to the delay the initial seller pulled out. just dont want that to happen again and thats why asking other peoples experiences, but... 
    I get your point, and I agree to some extent, but you can see the other side - if your original 6 week wait ended up actually being 10 weeks because there was a load of quick cases came in that they were going to do first, wouldn't you be pretty annoyed?
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