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Goldsmiths lost my watch

buxton2006 · 2024-04-17 16:30:55

Help! Goldsmiths sent away my (rather expensive) watch for a service and have lost it. It was a present and holds sentimental value. The brand no longer do that watch and the nearest ‘like for like’ is triple the price. Where do I stand?

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Comments

DullGreyGuy Posts: 18,475 Forumite

19 April 2024 at 9:44AM

born_again said:

Like for Like may not cost them as much, if they can source in trade, rather than a consumer price.

But they are only offering cash settlement at the moment so it would need to be what the OP would have to pay for it.

There is a potential argument to be had were they to offer a like for like replacement, the OP refuse it and say he wants cash instead.

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