Can I reclaim for a previous policy if I have an existing policy with the same provider?

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I am looking at using the car finance reclaim tool for a car finance agreement I had with VW Financial Services that was taken out in 2015 (paid off by 2019). However I have an existing car finance agreement with the same provider for a car I purchased in November 2023. Could this cause problems for me if I sent the templated letter relating to my old policy? I want to check if I’m owed anything but am also a bit nervous that doing this might cause a problem with my current policy. 

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  • Nasqueron
    Nasqueron Posts: 9,044 Forumite
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    Note you are not "reclaiming car finance", you are simply registering with a consultation effectively until the FCA decides if there was any miss-selling

    You can complain about the old agreement (though VW have been quite proactive in telling a lot of people they didn't use it) and they cannot "punish" you with your existing deal if that's what you are asking?
  • coffee29
    coffee29 Posts: 2 Newbie
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    Nasqueron said:
    Note you are not "reclaiming car finance", you are simply registering with a consultation effectively until the FCA decides if there was any miss-selling

    You can complain about the old agreement (though VW have been quite proactive in telling a lot of people they didn't use it) and they cannot "punish" you with your existing deal if that's what you are asking?
    Thank you, that’s really helpful. 
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