Registering a Correspondence address with DWP?

Microbe65

Recipient is in a care home with dementia (self-funding) and receives State Pension (SP) and Attendance Allowance (AA). Daughter lives in Australia and has a registered Lasting Power of Attorney for her mother. No family in UK.

DWP currently have the recipient’s former home (now sold) as her registered address and all correspondence is being forwarded from there by Royal Mail Redirection, which ends in August.

So, the questions are:

1.       Can you have both a Registered address (care home) and a Correspondence address (Australia) registered with DWP?

2.       Or, can an email address be registered with DWP to which all correspondence is sent?

3.       Would DWP need to be informed individually for both SP and AA?

Thanks in advance

Adrian

elsien

For now, can the mail not go to the care home and then the care home pass it onto the LPA? 

The LPA should really set up an appointeeship with the DWP and then all  post would automatically come to them anyway. That would seem to be the easier mechanism in the long run. They may have to interview you to see if you’re a suitable person, but the LPA should indicate that already and  in theory if they insist they could do that by phone or via Teams. 

Newcad

elsien said:

For now, can the mail not go to the care home and then the care home pass it onto the LPA?

I'd suggest that may be the best long term solution too, as long as the care home agrees.

If they could/would scan and email it to Oz then even better, and much quicker than a snail-mail letter would get there.

I'm not sure how the DWP would react to a request to send letters to Oz, they do mail letters to benefit recipients in Europe, but ...

If the care home won't do it then another alternative would be a private 'mail drop' office, that's exactly what they do.
Just found this from a quick search, I have no experience of them it's just an example: https://ghostmaildrop.uk/
Paying for such a service might be a bit OOT though, unless there's more mail than the occasional DWP stuff.

Microbe65

Newcad said:

If they could/would scan and email it to Oz then even better, and much quicker than a snail-mail letter would get there.

I'm not sure how the DWP would react to a request to send letters to Oz, they do mail letters to benefit recipients in Europe, but ...

.

The current redirection is actually to my UK address, which I do then scan/email to the LPA, and so DWP wouldn't need to send it to Oz. But I wasn't sure about my address being a Registered address (as she doesn't live here) and so thought that a Correspondence address (if applicable) would be preferable.