Lebara mobile unread voicemails deleted after 48 hours - anyone else experience this?

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  • 531063
    531063 Posts: 280 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Who needs voicemail, if it's important they will ring back.
  • PHK
    PHK Posts: 2,193 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    That's an odd view. They wanted to speak to you but YOU weren't available. Common courtesy would be to call them back. 

    And what if its a simple message that doesn't need your immediate attention. 
  • In this day and age I'm surprised mobile companies don't just send you a text with a link to download the voicemail and do with it what your heart desires. It would then reduce their burden of keeping it for x amount of days.
    I have a Sipgate VOIP account and they send you an email with a link to the voice message which you can listen to and download.
  • 531063
    531063 Posts: 280 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    edited 15 April 2024 at 9:14PM
    PHK said:
    That's an odd view. They wanted to speak to you but YOU weren't available. Common courtesy would be to call them back. 

    And what if its a simple message that doesn't need your immediate attention. 
    Like I am doing to you, of course I would call a missed call back, not a odd view at all
  • PHK
    PHK Posts: 2,193 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    In this day and age I'm surprised mobile companies don't just send you a text with a link to download the voicemail and do with it what your heart desires. It would then reduce their burden of keeping it for x amount of days.
    I have a Sipgate VOIP account and they send you an email with a link to the voice message which you can listen to and download.


    That's what Visual Voicemail is, the message is automatically downloaded as a recording into the Voicemail section of your phone app. You can do what you want then. 
  • PHK said:
    In this day and age I'm surprised mobile companies don't just send you a text with a link to download the voicemail and do with it what your heart desires. It would then reduce their burden of keeping it for x amount of days.
    I have a Sipgate VOIP account and they send you an email with a link to the voice message which you can listen to and download.


    That's what Visual Voicemail is, the message is automatically downloaded as a recording into the Voicemail section of your phone app. You can do what you want then. 
    I've never used Visual Voicemail, but my understanding is that it is a bit more complicated as it needs a supported phone as well as network to support it.

    On the other hand, sending a text with a link to your voi e messsage SHOULD be supported by all devices. Maybe it's the security issues, I'm not sure....
  • PHK
    PHK Posts: 2,193 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    PHK said:
    In this day and age I'm surprised mobile companies don't just send you a text with a link to download the voicemail and do with it what your heart desires. It would then reduce their burden of keeping it for x amount of days.
    I have a Sipgate VOIP account and they send you an email with a link to the voice message which you can listen to and download.


    That's what Visual Voicemail is, the message is automatically downloaded as a recording into the Voicemail section of your phone app. You can do what you want then. 
    I've never used Visual Voicemail, but my understanding is that it is a bit more complicated as it needs a supported phone as well as network to support it.

    On the other hand, sending a text with a link to your voi e messsage SHOULD be supported by all devices. Maybe it's the security issues, I'm not sure....
    Firstly,  there are third party services. Not just Android and iPhone Visual Voicemail. 

    Secondly, sending a link by text, needs the phone to be able to go online. For security, you'd then need to login (or anyone could retrieve messages just by changing the message  id in the link)  Be able to download the recording in the format that the phone can understand. 

    You then run into the issue that some phones will then just put the recording in Downloafs so  you need the files app to access, others will show it in Voice Recorder, others will show it in the Music app 
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