Mobilize Financial Services - no commission paid

ThorOdinson

Had finance for a Nissan via Mobilize Financial Services, then by another name. They are saying that no commission was paid, so there is no claim.

Anyone else had the same response? Was that the norm for Nissan dealers around 2016?

Kerreh

I had HP finance for Nissan Finance also via Mobilize (previously RCI Financial Services Ltd)
I received an acknowledgement last week via email which states (snip below)

These temporary rules only apply if your Motor Finance Agreement meets the following criteria -

1. Your Agreement started before 28th January 2021 and was on a Hire Purchase (HP) Agreement, including Personal Contact Purchase (PCP) and
2. There was a DCA in place between us and the supplying dealer.

We have reviewed your Agreement and can tell you that your agreement meets this criteria.

So perhaps some dealerships had DCA in place and some didn't would be my guess?

Nasqueron

ThorOdinson said:

Had finance for a Nissan via Mobilize Financial Services, then by another name. They are saying that no commission was paid, so there is no claim.

Anyone else had the same response? Was that the norm for Nissan dealers around 2016?

There isn't a "norm" really, if your deal didn't have DCA then you weren't miss-sold. Others might have it but whether they do or not doesn't change your situation as you have been told you didn't have it

dunstonh

Was that the norm for Nissan dealers around 2016?

There is no norm.

Some dealers would use it with specific car launches (lower the interest rate to promote the sale) where it would be model specific.  Some would use it to help meet quarterly purchase targets (lower the interest rate to promote sales).     Some dealers had it available but didn't use it.   Some wouldn't have had it available.

ThorOdinson

I suppose you have to take their word for it.

Nasqueron

ThorOdinson said:

I suppose you have to take their word for it.

Not really, they would face huge fines (see £20m for Clydesdale Bank for lying about having PPI records) if they told you that you didn't and evidence showed they did. You were not miss-sold, you got the finance you qualified for so surely that is a good thing?

ThorOdinson

We shall see I suppose. It was a decent finance deal, I just have little trust in them.

DullGreyGuy

ThorOdinson said:

I suppose you have to take their word for it.

That or accuse them of fraud and present your evidence of it

redtraveller

I had 2 with them and same response