Critical Illness Payout

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  • DullGreyGuy
    DullGreyGuy Posts: 10,924 Forumite
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    Do the T/C of the LV policy state that they need to be informed of such changes?

    Raise a complaint. You can then got to FOS if not resolved to your satisfaction & FOS will make a judgment on the case. 
    Will not be quick.
    You aren't required to tell them about changes @born_again, the issue is the OP had high blood pressure before taking the policy out and failed to declare it when getting their quote. 
    OP said The LV was taken out before the Aviva in May 2022. 

    So I took this to mean the policy was already in place when taking out the Aviva one.

    But seems odd to have 2 critical illness policies.

    Perhaps OP could confirm exactly when LV policy was taken out 👍
    They've already said that the high blood pressure was found by the assessment done on behalf of Aviva which was before the LV policy incepted. 

    As to why have two CI policies taken out more or less simultaneously? I'll leave that to the OP or one of our IFAs to explain why it may be a sensible strategy -v- one higher sum insured policy. 
  • dunstonh
    dunstonh Posts: 116,610 Forumite
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    As to why have two CI policies taken out more or less simultaneously? I'll leave that to the OP or one of our IFAs to explain why it may be a sensible strategy -v- one higher sum insured policy. 
    Given the sum assured involved, I can only think the of the following reasons:
    1 - if one was a LTA and the other was a DTA (or FIB) and the provider terms meant separating them resulted in a lower premium cost than having two segments on the same plan.   
    2 - the lives assured knew there were potential medical issues and were hedging their bets.
    3 - there was no adviser used, and the purchaser didn't really know what they were doing and decided to split providers for some reason. (maybe thinking that smaller sum assureds would reduce the chances of tests etc)

    I think the OP would need to explain why they did it. 
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Coffee10
    Coffee10 Posts: 5 Newbie
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    @dunstonh two policies were taken on advice from our financial advisor. As for point 2 there were no potential medical issues...I can assure you we didn't see a fatal brain tumor coming.
  • dunstonh
    dunstonh Posts: 116,610 Forumite
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    Coffee10 said:
    @dunstonh two policies were taken on advice from our financial advisor. As for point 2 there were no potential medical issues...I can assure you we didn't see a fatal brain tumor coming.
    My responses were generic as I didn't know why you did it that way.

    What reasons did your FA give for doing it like that? 
    What advice did they give to you when they found out about the medical condition?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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