Renault Zoe Not Covered?

steve_runner

I had 2 Renault Zoes via Mobilize.  I recieved this response from them.

Please be advised that Discretionary Commission only relates to Hire Purchase, Personal Contract Purchase or Lease Purchase Agreements. It does not apply to battery only Agreements.

As you have a battery only Agreement, unfortunately we are unable to investigate this further.

Both Zoes where PCP - Is this correct?  Anyone had similar.

Hoenir

Only you know if you had a battery only agreement. 

Nasqueron

steve_runner said:

I had 2 Renault Zoes via Mobilize.  I recieved this response from them.

Please be advised that Discretionary Commission only relates to Hire Purchase, Personal Contract Purchase or Lease Purchase Agreements. It does not apply to battery only Agreements.

As you have a battery only Agreement, unfortunately we are unable to investigate this further.

Both Zoes where PCP - Is this correct?  Anyone had similar.

The FCA complaint is looking at car sales (primarily second hand it is believed) 

You asked about having DCA on a car sale and you didn't have a car sale, you had a battery deal according to that

Veteransaver

The battery only part is technically a lease, ie a fixed monthly fee, so would not be covered.
Is Mobilize a PCP though, sounds like it could be a lease too. Does your agreement state an APr or any final payment / cost of credit etc?