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Horizon Parking rejected appeal

Hi.

I submitted an appeal using the standard template to Horizon after they sent a PCN for overstaying at Tesco car park.

It seemed like it is a POFA compliant notice.

I attached the PCN and their response.

Please advise.
«13

Comments

  • Coupon-mad
    Coupon-mad Posts: 148,474 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 March 2024 at 4:42PM
    What do you need to know that's not in the NEWBIES FAQS thread? This is a standard stage.What happened with Plan A?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • KeithP
    KeithP Posts: 41,230 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What did Tesco say when you complained at their Customer Services desk?
  • I don't live at Yeovil so I couldn't go back there. 
  • I did contact Tesco via Twitter and they were very unhelpful. They said that they don't own the land and told me to appeal.
  • nopcns
    nopcns Posts: 575 Forumite
    500 Posts Name Dropper
    Whatever you do, do not identify the driver. They have no idea who was driving. Whilst they claim to be able to hold the keeper liable, they have not complied strictly with the requirements of PoFA unless they have gone into much more detail on the back (which you haven't shown us).
  • Coupon-mad
    Coupon-mad Posts: 148,474 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I did contact Tesco via Twitter and they were very unhelpful. They said that they don't own the land and told me to appeal.
    It's a shared retail park then? Complain to the property agents whose name probably appears online if the retail park has a searchable name.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • No, it's not a retail park. It's a Tesco Extra supermarket with it's own car park. It also has a petrol station close by.

    I initially appealed using the "one size fits all" in the newbies thread which they rejected the next day.

    I guess the next step is the Poplar appeal. Would they be rejecting that as well? And what happens if they do? 
  • Unit 4-5 Queensway Pl, Yeovil BA20 1DL
  • Fruitcake
    Fruitcake Posts: 59,419 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 March 2024 at 10:02PM
    PoPLA, not Poplar. Use all the points available to you from the third post if the NEWBIES, then post you draft here before you submit it. You have 32 - 33 days to submit a PoPLA appeal from the initial appeal rejection date.

    Your first point should be non PoFA compliant NTK, assuming the back does not contain the mandatory PoFA wording since you only showed us the front.

    PoPLA decisions are not binding on the motorist. 
    I married my cousin. I had to...
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