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  • soolin
    soolin Posts: 74,171 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 3 June 2024 at 9:36AM
    soolin said:
    soolin said:
    There are plenty of sellers with negatives and I do wonder if the OP, who already has warnings, just gets their non positives removed now as soon as seller reports them.  

    Otherwise it is as I have said on other threads, they must be the unluckiest online buyer ever to have all these issues. 
    When I leave positive feedback it's not removed so can ebay block a buyer from leaving negative feedback. If you think it might be sellers reporting me do you think ebay will remove feedback if the seller didn't reply to any message.
    Yes ebay can, and do remove the ability for some buyers to leave poor feedback, it is very rare- almost unheard of, but I've seen a few mentions of it. 

    If sellers don't reply to messages then just use the INR or SNAD system. It is normally possible to leave feedback then, but never mention any ebay case or make allegations as they are grounds for removal.


    It looks like I've been blocked by ebay or they've stopped people leaving non positive feedback. When I contacted ebay they said they remove feedback when a dispute is opened but I never left feedback until the INR dispute was closed. Also another negative I left it got removed before I even opened a dispute.
    Any good seller can easily get poor feedback removed if it is left before any sort of attempt, ie a case, is opened to rectify a stated issue. We covered this on your other thread.
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  • This isn't something the sellers can do, and it's not affecting other buyers, so it can only be that eBay are automatically removing the negative feedback you leave. Presumably because you have attempted to leave a lot of negatives and have opened a lot of cases.

    If I remember rightly from your other thread they have already threatened to remove your ability to open cases, and potentially may close your eBay account, so I'm not sure why you are so keen to leave negative feedback in the first place. If you're having such a bad experience shopping on eBay all the time why do you keep going back?
  • I have bought many used items on eBay, and a few unused from private sellers. About 1 in 10 is not as it should be, e.g. defective shoes or clothing, computer tablet described as working when it doesn't, counterfeit SD memory cards. I always message to ask politely for a refund.

    I'd say two thirds refund willingly, often without returning the item. If they repeatedly refuse, I give negative feedback.

    The purpose of feedback is to indicate how helpful and trustworthy a seller seems. If they refuse to to refund for a misdescribed or faulty item, buyers have an absolute right to know that the seller may rip them off. If they're too arrogant to put things right, and my feedback damages their rating because they don't value it, it's their choice. 

    Some instances are genuine errors, some are misleading discriptions. When I raise a case I always win. 
  • FFHillbilly
    FFHillbilly Posts: 500 Forumite
    100 Posts Second Anniversary Name Dropper
    edited 1 April 2024 at 7:39AM
    I've found when I've left negative feedback if theres a case opened and I get a refund, the seller can just say the case and strike against them is punishment enough and the feedback can be removed if they ask ebay.
    it's almost like if you want to warn others you have to not claim your money back, just leave negative feedback and get over it
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