Full month's line rental for 24hrs use?

n1guy

So took out a contract with Three, upon receiving the phone had no signal, I had arranged for my number to port over.  So in less than 24hrs I had returned the phone, got a pac couple of days later.

Three are hounding me for a full month's line rental.  Is this correct? I thought I'd be charged for what I actually used and having no signal and having the phone less than 24hrs can't be much

Neil_Jones

you pay a month in advance.

You should get a pro-rata return in due course.

n1guy

So I pay them for them to give it back? Why not just recalculate the bill?

 Neil_Jones said:

you pay a month in advance.

You should get a pro-rata return in due course.

Neil_Jones

Maybe it would have been more prudent to check the quality of a Three signal in your area before you signed up...

Neil49

Don't delete your direct debit details on your bank account straight away otherwise you won't be able to get your refund. 

n1guy

Neil_Jones said:

Maybe it would have been more prudent to check the quality of a Three signal in your area before you signed up...

I did.  Good indoor and outdoor apparently translates to nothing indoors and 1 bar at the bottom of the garden 

matelodave

Unfortunately the coverage checkers are based on calculations and simulations rather than on measured performance, so the only real way to check is to get a cheapy paygo sim from your chosen operator and try it out yourself.

According to coverage checkers I should get a usable service from all four network operators but only Three and EE work satisfactorily where I live out in the Cambridgeshire fens.