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Babboe/Raleigh Ecargo Bike Recall

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Comments

  • allandean
    allandean Posts: 5 Forumite
    Second Anniversary First Post
    I’ve been in contact with babboe and they are offering a full refund . This won’t cover a replacement and I feel they are ignoring the question I raise about the business wrap I had put around the box as it’s for my business. Cost of £500. This recall is going to cost me possibly upto £1000 to replace . Can I do anything or is the full refund all I can expect 
  • HillStreetBlues
    HillStreetBlues Posts: 6,283 Forumite
    1,000 Posts Third Anniversary Homepage Hero Photogenic
    allandean said:
    I’ve been in contact with babboe and they are offering a full refund . This won’t cover a replacement and I feel they are ignoring the question I raise about the business wrap I had put around the box as it’s for my business. Cost of £500. This recall is going to cost me possibly upto £1000 to replace . Can I do anything or is the full refund all I can expect 
    You don't have any consumer rights as bike is for you business.
    So you would either rely on "goodwill" or go to court seeking redress.
    Let's Be Careful Out There
  • PHK
    PHK Posts: 2,526 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    allandean said:
    I’ve been in contact with babboe and they are offering a full refund . This won’t cover a replacement and I feel they are ignoring the question I raise about the business wrap I had put around the box as it’s for my business. Cost of £500. This recall is going to cost me possibly upto £1000 to replace . Can I do anything or is the full refund all I can expect 
    You would need to claim on your business insurance (if it covers consequential loss) 
  • Hello OP, if it's a B2B transaction you need to look towards the Sale of Goods Act to what cover this offers you.
    In the game of chess you can never let your adversary see your pieces
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