Scammed by airport valet parking

Aylesbury_Duck

What's the scam here?  How has someone profited from losing your key?  Unless they were also the Uber driver and/or new key supplier?

Sounds to me like a mistake or incompetence, not something the comparison site could do anything about, unless it was a regular occurrence.

Pollycat

Jono_56B said:

Last year I purchased parking with a meet and greet company based around Gatwick airport to park my vehicle while I was away. Unfortunately on our return, the company we parked with had lost our key which meant we had to take an Uber home we also had to fork out a substantial amount of money to have the key fob replaced from the manufacturer. It was essentially a scam. I have been trying to find information about the company we parked with "365 parking Gatwick" or "365 valet Gatwick" however it seems the company has now closed and set up again under a different name. Therefore I am seeking to make a MCOL claim against the price comparison site through which I was introduced to this unscrupulous company which is "www.comparetheparking.co.uk". 

Can I please get some advice? It would be greatly appreciated. Like how are companies able to suddenly disband and set up under a different guise? How is a seeming reputable company like compare the parking allowing such unscrupulous people to list their services on the website. 

Thanks in advance. 

In what way was it a scam?

sj499

Pollycat said:

Jono_56B said:

Last year I purchased parking with a meet and greet company based around Gatwick airport to park my vehicle while I was away. Unfortunately on our return, the company we parked with had lost our key which meant we had to take an Uber home we also had to fork out a substantial amount of money to have the key fob replaced from the manufacturer. It was essentially a scam. I have been trying to find information about the company we parked with "365 parking Gatwick" or "365 valet Gatwick" however it seems the company has now closed and set up again under a different name. Therefore I am seeking to make a MCOL claim against the price comparison site through which I was introduced to this unscrupulous company which is "www.comparetheparking.co.uk". 

Can I please get some advice? It would be greatly appreciated. Like how are companies able to suddenly disband and set up under a different guise? How is a seeming reputable company like compare the parking allowing such unscrupulous people to list their services on the website. 

Thanks in advance. 

In what way was it a scam?

Did they possibly attempt to steal OP’s car?

Pollycat

sj499 said:

Pollycat said:

Jono_56B said:

Last year I purchased parking with a meet and greet company based around Gatwick airport to park my vehicle while I was away. Unfortunately on our return, the company we parked with had lost our key which meant we had to take an Uber home we also had to fork out a substantial amount of money to have the key fob replaced from the manufacturer. It was essentially a scam. I have been trying to find information about the company we parked with "365 parking Gatwick" or "365 valet Gatwick" however it seems the company has now closed and set up again under a different name. Therefore I am seeking to make a MCOL claim against the price comparison site through which I was introduced to this unscrupulous company which is "www.comparetheparking.co.uk". 

Can I please get some advice? It would be greatly appreciated. Like how are companies able to suddenly disband and set up under a different guise? How is a seeming reputable company like compare the parking allowing such unscrupulous people to list their services on the website. 

Thanks in advance. 

In what way was it a scam?

Did they possibly attempt to steal OP’s car?

If they had, I'm sure the OP would have mentioned it.
Unfortunately, there seems to be a predilection to shout 'scam' when it's actually not a scam.

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user1977

sj499 said:

Pollycat said:

Jono_56B said:

Last year I purchased parking with a meet and greet company based around Gatwick airport to park my vehicle while I was away. Unfortunately on our return, the company we parked with had lost our key which meant we had to take an Uber home we also had to fork out a substantial amount of money to have the key fob replaced from the manufacturer. It was essentially a scam. I have been trying to find information about the company we parked with "365 parking Gatwick" or "365 valet Gatwick" however it seems the company has now closed and set up again under a different name. Therefore I am seeking to make a MCOL claim against the price comparison site through which I was introduced to this unscrupulous company which is "www.comparetheparking.co.uk". 

Can I please get some advice? It would be greatly appreciated. Like how are companies able to suddenly disband and set up under a different guise? How is a seeming reputable company like compare the parking allowing such unscrupulous people to list their services on the website. 

Thanks in advance. 

In what way was it a scam?

Did they possibly attempt to steal OP’s car?

They must be particularly inept given they had the car and the key but still failed to do it…

al3759

we parked with them 365 valet parking but they changed the name to 
p compare the  parking
park with us meet and greet
we parked our car with then 29th of may 2024 for 7days came back on 5th June 2024 and we keep calling for our car to be back.  we are waiting in the airport
they said the our car got in to a accidents and  crashed. 
it was so stressful my family and my 3 small kids are waiting in the airport for 2 hours 
and at 8.40 am they saying my car crashed 
thy not keep us ther company public liability insurance details 
to clam from 

please can someone help us 

user1977

al3759 said:

and at 8.40 am they saying my car crashed 
thy not keep us ther company public liability insurance details 
to clam from 

please can someone help us 

Let your insurers sort it out. You don't need to run around finding out details of their insurers.

al3759

my insurance its not taking responsibility because i wasn't driving
they telling me clam in ther insurance 

Aylesbury_Duck

al3759 said:

my insurance its not taking responsibility because i wasn't driving
they telling me clam in ther insurance 

But it's your car that they've insured.  If someone drove into your car while it was parked and you weren't with it, it would be insured.

Is your insurer fully aware of all the details?  Are they declining to get involved because handing the car and key to a third party breaches your terms, or something like that?

Okell

Aylesbury_Duck said:

... Are they declining to get involved because handing the car and key to a third party breaches your terms, or something like that?

I suspect this ^^^