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Buying house, questions re locks etc

I'm buying a house. I know that from exchange I have to insure the property. But insurance companies want to know what locks are on the main doors for me to do this. I haven't taken note of these things. I can't easily go back as I'm moving a long way away. I've already asked the estate agent a few questions. How do you tackle this? Do you ask the estate agent, or surveyor or just make assumptions? I can't really see from the photos.
I know I will change the locks when I move in, but I won't be able to significantly change the type of locks. 
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  • RHemmings
    RHemmings Posts: 4,687 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 5 March 2024 at 1:57PM
    When I got my buildings and contents insurance, there was an option for 'don't know' for locks. It may mean that I'm paying more for insurance than I may be if I knew what type of locks I had. But, it didn't stop me being able to get insurance. 
  • DullGreyGuy
    DullGreyGuy Posts: 17,516 Forumite
    10,000 Posts Second Anniversary Name Dropper
    Miri_J said:
    I'm buying a house. I know that from exchange I have to insure the property. But insurance companies want to know what locks are on the main doors for me to do this. I haven't taken note of these things. I can't easily go back as I'm moving a long way away. I've already asked the estate agent a few questions. How do you tackle this? Do you ask the estate agent, or surveyor or just make assumptions? I can't really see from the photos.
    I know I will change the locks when I move in, but I won't be able to significantly change the type of locks. 
    Normally just ask the estate agent, if one has done viewings there they can hopefully remember and a view of the keys will also give you a good indication... a mortice lock key is obvious, latch locks are harder to tell from multipoint locking systems but did you have to lift the handle to lock? What are the doors made of, if they are UPVC they're unlikely to be latch locks. 

    At the end of the day go for the worst option and you end up overpaying but less likely to have a claims issue esp if there is a "dont know" option. 
  • Marvel1
    Marvel1 Posts: 7,406 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I wouldn't rely on someone else providing the information in case it's wrong, instead answer I don't know to be safe.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    if upvc put multi lock
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • The usual process is for exchange and completion to take place on the same day so you shouldn't need to effect insurance between the two events.
  • propertyrental
    propertyrental Posts: 3,391 Forumite
    1,000 Posts First Anniversary Name Dropper
    If you put 'not known' or the lowest security level lock, it will make a maeginal/small difference to the premium you pay.
    But given you are going to change the locks I'd put BS standard locks of the type fitted. Presumably you can remember whether the front door had a mortice lock (cut into the door itself) or a latch (screwed onto the door? If the latter, you'll probably want to add a mortice anyway?
    Or if upvc door, likely it had a multi=point lock. Likewise the back door/french doors - can yoiu really not remember anything?
  • Simultaneous exchange and complete really is pretty unusual in England - most people just need some certainty so that doesn't work for them! 
    I'm working from personal experience. I've sold around 15 properties in the last 9 years......all simultaneous exchange & completion. 
  • nicmyles
    nicmyles Posts: 312 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    Simultaneous exchange and complete really is pretty unusual in England - most people just need some certainty so that doesn't work for them! 
    I'm working from personal experience. I've sold around 15 properties in the last 9 years......all simultaneous exchange & completion. 
    Okay, but you said it was the usual process and you've been told (correctly) that it isn't. You (presumably by your own choice) have been doing something less common. If you've sold that many, I presume some/all are rentals, which is a bit different from a situation where someone is planning to move out of one place and into another ie the majority of residential property transactions.
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