Defence and Alleged Breach

Mikeh2001

DTP93 said:

my defence is weak

I have no leg to stand on.

Your defence is strong!

Hopefully you are using the full defence template on the newbies thread.  That being the case - it gives you many legs to stand on!  Inadequate POC is one (i.e. Chan) but you will find the others in the template such how this contract is unfair as per customer protection regulations.

You were an honest patron of the space and you made a simple mistake

Good luck!

DTP93

Thanks @Mikeh2001. I've used the template and added the Chan defence in too. Just waiting to hear if there are any other bits I need to change/add before I print, sign, scan, and email it off. This forum has been amazing! 

Coupon-mad

It's not your case to prove. It's their burden.

DTP93

I sent my defence letter and got the automated response from CNBC. Awaiting next step but it feels good to have started this process with all you lovely people guiding me. Thanks. 

DTP93

Coupon-mad I've received the DCBLegal letter saying they intend to proceed and their included DQ. Just to clear something up, it says in the Template Defence thread "Nothing of interest there. Just file it." Does that mean file it away at home and don't use it, or fill it out and send it back? I assume the former? 

From what I can gather I'm waiting for the CCBC to send me a paper copy of a DQ, I fill it out, scan it, and email it back, correct? I just want to be clear I'm understanding the instructions properly.

KeithP

DTP93 said:

I've received the DCBLegal letter saying they intend to proceed and their included DQ. Just to clear something up, it says in the Template Defence thread "Nothing of interest there. Just file it." Does that mean file it away at home and don't use it, or fill it out and send it back? I assume the former? 

Where you file it is entirely up to you. It is yours to do what you like with.

DTP93 said:

From what I can gather I'm waiting for the CCBC to send me a paper copy of a DQ, I fill it out, scan it, and email it back, correct? I just want to be clear I'm understanding the instructions properly.

From what you can gather??

Doesn't that checklist you are following explain the process clearly?
Are you properly understanding that you must also send a copy of your completed Directions Questionnaire to the Claimant?


We are always looking for ways to improve the guidance offered, so please, if you have a moment, suggest how that checklist could be made clearer.

DTP93

I got the bit about WHO to send it to, I'm just confirming that I should expect a DQ through the post sent by the CCBC. "Wait for your own Directions Questionnaire from the CCBC" - assume that means wait for it to arrive by post? When it arrives I'm clear on what to do with it/where to send it, thanks.

Le_Kirk

DTP93 said:

"Wait for your own Directions Questionnaire from the CCBC" - assume that means wait for it to arrive by post? When it arrives I'm clear on what to do with it/where to send it, thanks.

Given that CNBC are some weeks behind in their admin, you might be wise to keep an eye on your status page on MCOL and see when the DQ is sent to you, download one and complete and return it.

DTP93

KeithP said:

DTP93 said:

I've received the DCBLegal letter saying they intend to proceed and their included DQ. Just to clear something up, it says in the Template Defence thread "Nothing of interest there. Just file it." Does that mean file it away at home and don't use it, or fill it out and send it back? I assume the former? 

Where you file it is entirely up to you. It is yours to do what you like with.

DTP93 said:

From what I can gather I'm waiting for the CCBC to send me a paper copy of a DQ, I fill it out, scan it, and email it back, correct? I just want to be clear I'm understanding the instructions properly.

From what you can gather??

Doesn't that checklist you are following explain the process clearly?
Are you properly understanding that you must also send a copy of your completed Directions Questionnaire to the Claimant?


We are always looking for ways to improve the guidance offered, so please, if you have a moment, suggest how that checklist could be made clearer.

I've received a letter "Notice of Transfer of Proceedings" saying my case has been sent to the County Court at Cambridge (my local) and a judge will allocate the claim to track and give case management directions. 

What does that mean? Does it mean DCB have not pulled out and I'm going to have to face them in court? 

Mikeh2001

It does mean anything.  See the advice you received from @Umkomaas on the 5th March.  It remains the same.  Be prepared for the next steps by reading the Newbies thread.