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Nationwide new app standing order issues

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  • jimjames
    jimjames Posts: 18,697 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I've had a standing order paid out that doesn't appear on my list of standing orders (it did exist previously but was deleted) Not sure if that might be related to the same issue
    Remember the saying: if it looks too good to be true it almost certainly is.
  • simonsmithsays
    simonsmithsays Posts: 433 Forumite
    100 Posts First Anniversary Name Dropper
    edited 11 April 2024 at 3:00PM
    jimjames said:
    I've had a standing order paid out that doesn't appear on my list of standing orders (it did exist previously but was deleted) Not sure if that might be related to the same issue
    God only knows.

    The telephone staff don't have access to the App view we see so they've got little chance of helping you.

    One even resorted to using her own phone, App and account to, unsuccessfully, help me.
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