Owed money from company that’s gone into liquidation

Aafb256

I am owed money from fashion retailer Vesper247 since September last year.

I did raise a chargeback with Chase Bank and they were looking into it and advised me to still keep in contact with the company and mither for my money back. The company asked me to withdraw the chargeback and they would refund me directly, stupidly I agreed and now they haven’t refunded me and the bank won’t reopen the chargeback.

the company has now gone into liquidation and I am owed £267

please help I am desperate for this refund 

MorningcoffeeIV

How did you pay?

la531983

MorningcoffeeIV said:

How did you pay?

Surely the clue is in the opening post. Chase, therefore a debit card.

MorningcoffeeIV

Fair enough. Thought they had a credit card card, hence the question.

la531983

MorningcoffeeIV said:

Fair enough. Thought they had a credit card card, hence the question.

Chase dont do credit cards in the UK...yet.

400ixl

Not sure there is anything other chan a charge back on the debit card or as an unsecured creditor which will likely see pennies on the pound if anything at all as you will be so far down the list.

Its not that the bank can't re-open a charge back case, they can. Usually means new evidence, maybe that new evidence is the failure of the supplier to meet their promise. Do you have it in writing they asked you to cancel the chargeback and they would pay you?

Others will have more experience on the matter.

Sorry to not be the bearer of better news.

born_again

400ixl said:

Not sure there is anything other chan a charge back on the debit card or as an unsecured creditor which will likely see pennies on the pound if anything at all as you will be so far down the list.

Its not that the bank can't re-open a charge back case, they can. Usually means new evidence, maybe that new evidence is the failure of the supplier to meet their promise. Do you have it in writing they asked you to cancel the chargeback and they would pay you?

Others will have more experience on the matter.

Sorry to not be the bearer of better news.

Only on shot at a chargeback on a transaction. New evidence makes no difference.

It would be kicked out on a technicality, if they tried.

We never withdraw a chargeback. Retailer has the right to reject on the grounds of a refund has been made. 

TripleH

Also you may have a long wait to get your pennies in the pound. Sadly you will be a low priority creditor and there may not be much in the pot when the liquidators gets round to you.

You might have to write off the money (as painful as it is) but treat anything you get as a bonus. I'm giving a worst case scenario here but the chances are there are very few assets to sell other than stock and that will again go for pennies in the pound.