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Mobilize/RCI asking for ID
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cjtlancs
Posts: 5 Forumite
Anyone else had a letter asking for photo ID? Is it safe to send?
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Comments
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I wouldn't want to send original photo ID so call to see if they accept photocopy. Even with photocopy I'd be concerned about sending this information via regular mail so maybe use Special Delivery
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If you put in a complaint to them, they have a right to check you are who you say you are and whether you have a legitimate complaint e.g. not trying to get money for someone else's deal
Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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I had a response from them saying they couldn't answer me as my email address didn't match their records and I needed to login to my finance account and update my details0
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Not just a right but its actually a requirement that they check.Nasqueron said:If you put in a complaint to them, they have a right to check you are who you say you are and whether you have a legitimate complaint e.g. not trying to get money for someone else's deal
I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.1 -
I’ve had this email today. I’ve sent them a photo of my drivers license .
They wanted the agreement number as well but couldn’t find it. It’s was 2008 when I took the agreement out, so will just wait and see.I am a Dolphin Angel:A
Swim far, swim fast, swim free.0 -
Thanks everyone - will send a photo copy of my driving licence0
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I have send them a copy of my drivers license, in reply i got same message again that they couldn’t validate my claim without Reg Number, address history and valid id documents.Provided it all and got same automated reply.What can I do now?0
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