Vulnerable Users

Sea_Shell

Dear MSE Forum Team,

What happens at MSE Towers if someone's thread or posts are reported as being a Vulnerable User?

Does someone make contact with them and offer support?
Are they signposted to appropriate help?
Is there account monitored more closely?
Anything else?


Basically, is it worth doing? 

Thanks.  

DullGreyGuy

An interesting question, not sure an answer will be coming. In principle, given temporary vulnerability can come from financial hardship etc in principle there are whole areas of the site where posters could be legally considered vulnerable. 

MSE_JC

Sea_Shell said:

Dear MSE Forum Team,

What happens at MSE Towers if someone's thread or posts are reported as being a Vulnerable User?

Does someone make contact with them and offer support?
Are they signposted to appropriate help?
Is there account monitored more closely?
Anything else?


Basically, is it worth doing? 

Thanks.  

Hi @Sea_Shell

Thanks for your question. Yes, it is absolutely worth doing. We evaluate each report on a case-by-case basis, and - if appropriate - take action in line with the relevant section of the Forum rules:

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Look out for other community members

No one knows what another person may be going through. We expect you to report any post that gives you concern for another person's wellbeing or safety. Although we may not be in a position to offer direct support ourselves, we can signpost community members to organisations that may be able to help.

--

Understandably - as with all reports about any content on the Forum - we're unable to discuss what (if any) course of action was taken in each individual case. But even if you're not 100% sure a thread or post qualifies, we'd rather you err on the side of caution and flag it to us.

Hope that helps.