Ring Go bought ticket after being in carpark for 16 minutes

Coupon-mad

Doesn't matter. Wrong claimant. Shhhhhh!!

Frustrated_Traveller

Hi there,

Quick update on this.  I've now had an email from a paralegal at DCB Legal Ltd.

"For the purpose of clarity, the sum added is a contribution to the actual costs incurred by our Client as a result of your non-payment. Our Client’s employees have spent time and material attempting to recover the debt. This is not our Client’s usual business and the resources could have been better spent in other areas of the business. Had you of paid as per the Contract, there would have been no need for recovery action so the amount due would not have increased. 

Please note, the HMRC ‘VAT Supply and Consideration manual’ (VATSC06140), which was last updated on 02 September 2020, confirmed that Parking Charge Notices fall out of the scope of VAT.  

As per your request, your file will remain on hold for 30 days from the date of this email. After which, sufficient evidence of the payment ticket on the date in question is to be provided, or payment of the outstanding balance of £170.00 will be due. Failure to do so will result in a Claim being issued against you without any further reference. "

I've replied via email attaching my RingGo confirmation along with my comment:

"In response to your comment that 'resources could have been better spent in other areas of the business'.  I couldn't agree more that the hassle and distraction caused by this erroneous charge is a waste of time.  Please advise your client that I wholeheartedly agree that their attempt to charge an extortionate penalty fee for this is not a good use of my resources or theirs."

I'll advise if/when I hear any further from them.

Many thanks as always!

LDast

Rest assured that when they file the claim (they will) they will immediately be breaching the following CPRs:

• CPR 1.1
• CPR 3.4
• CPR 3.4(2)(a)
• CPR 3.4(2)(b)
• CPR 27.14
• CPR 27.14(2)(g)

This will allow you to include a preliminary matter to your defence that should get the allocating judge to throw the claim out. Even if it doesn't, you can rest assured that once defended using the robust template defence, the claim will eventually be discontinued.

Coupon-mad

"Had you of paid"...

We've seen that ungrammatical (thick idiot) template before.  I'd reply laughing at that phrase and ask if they actually finished school or is whoever wrote that on year 10 work experience?!

Le_Kirk

Had you of paid as per the Contract, there would have been no need for recovery action so the amount due would not have increased. 

Notwithstanding the pathetic grammar above, it does prove that they are using a template, clearly triple checked by three telephone sanitation engineers, to borrow a phrase from Hitchhiker's Guide to the Universe!