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New to VoIP advice

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  • RomfordNavy
    RomfordNavy Posts: 776 Forumite
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    edited 13 March 2024 at 5:03PM
    One complication I have discovered is that each wired telephone extension counts as another user, if I have three VoIP phones around the house I would have to pay for three users.
    Edit:
    Guess I could have an ATA which has the extension phones running from, I assume that would then be only one user.  However can I get an ATA which allows two incomming lines?
  • brewerdave
    brewerdave Posts: 8,710 Forumite
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    Reading these posts about VOIP services makes me realise how little I know ! Does anybody produce a booklet entitled "VOIP for Dummies " ? LOL
  • Eldi_Dos
    Eldi_Dos Posts: 2,130 Forumite
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    edited 14 March 2024 at 7:21PM
    Reading these posts about VOIP services makes me realise how little I know ! Does anybody produce a booklet entitled "VOIP for Dummies " ? LOL
    All the consumer really needs to know is how to unplug phone from wall socket and into rear of router when the switch to VOIP occurs.
  • iniltous
    iniltous Posts: 3,676 Forumite
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    edited 15 March 2024 at 9:33AM
    TBH , I don’t think the OP is  considering a proprietary  VoIP service supplied by the ISP , where the ATA is built into the ISP supplied router ( like BT Digital Voice ) but a separate service, supplied by a more traditional VoIP service provider like Sipgate , where it’s not  plug and play and needs more configuration and separate ATA etc . 
  • littleboo
    littleboo Posts: 1,726 Forumite
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    One complication I have discovered is that each wired telephone extension counts as another user, if I have three VoIP phones around the house I would have to pay for three users.
    Edit:
    Guess I could have an ATA which has the extension phones running from, I assume that would then be only one user.  However can I get an ATA which allows two incomming lines?
    The Grandstream HT801 is a 1 FXS Port/1 SIP profile device, the HT802 supports 2 FXS Ports/2 SIP profiles, so the HT802 would work. But you would obviously be using analogue phones, not IP phones
  • brewerdave
    brewerdave Posts: 8,710 Forumite
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    Eldi_Dos said:
    Reading these posts about VOIP services makes me realise how little I know ! Does anybody produce a booklet entitled "VOIP for Dummies " ? LOL
    All the consumer really needs to know is how to unplug phone from wall socket and into rear of router when the switch to VOIP occurs.
    If only it were that easy ! But some ISPs aren't going to offer VOIP services (Plusnet whom I'm with, for one) and ,as I want to keep my existin telephone number it becomes more complicated.
  • RomfordNavy
    RomfordNavy Posts: 776 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    iniltous said:
    TBH , I don’t think the OP is  considering a proprietary  VoIP service supplied by the ISP , where the ATA is built into the ISP supplied router ( like BT Digital Voice ) but a separate service, supplied by a more traditional VoIP service provider like Sipgate , where it’s not  plug and play and needs more configuration and separate ATA etc . 
    Exactly that, as my fibre provider doesn't offer VoIP yet.
  • RomfordNavy
    RomfordNavy Posts: 776 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 15 March 2024 at 7:05PM
    Just a quick check to ensure I have understood this correctly:
    If I get a Grandstream HT802 I could run three telephone extensions on each line meaning six telephones in total, is that correct?
  • littleboo
    littleboo Posts: 1,726 Forumite
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    yes, you should be able to have 2 separate SIP telephone numbers configured through the HT802 and then 1 or more analogue phones connected for each "line". The analogue interface is RJ11. There is a limitation on the number of phones that can be supported, but modern phones present a small load so shouldn't be a problem, although check the REN. There is a discussion on that point here
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