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Refund for existing customer moving to Virgin Essential broadband social tariff.

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Ogre_De_Flamme
Ogre_De_Flamme Posts: 98 Forumite
Part of the Furniture 10 Posts Combo Breaker
in Broadband & internet access
Has anybody managed to get a refund out of the company after moving from Virgin over charged
price to Essential broadband after discovering you've been eligible for years?

Replies only from anybody who has tried please.


Comments

  • MattMattMattUK
    MattMattMattUK Posts: 11,235 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Ogre_De_Flamme said:
    Has anybody managed to get a refund out of the company after moving from Virgin over charged
    price to Essential broadband after discovering you've been eligible for years?

    Replies only from anybody who has tried please.
    The terms in no way make someone eligible for a refund in this situation. 
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