Dynamic Currency Conversion without consent: what are my rights?

eDicky

Doshwaster said:

One way around it would be to use a currency card which is denominated in Euros so that DCC isn't possible.

But if it's recognisably a UK-issued card DCC can still be offered, and if chosen by or forced on the user then double conversion can occur, once by the card to GBP then again by the merchant terminal or ATM.

Voyager2002

eDicky said:

Presumably you lodged a formal complaint with Cumberland BS, what was their response?

I did. Their response was nonsense about exchange rates: they did not understand the issue.

Doshwaster

eDicky said:

Doshwaster said:

One way around it would be to use a currency card which is denominated in Euros so that DCC isn't possible.

But if it's recognisably a UK-issued card DCC can still be offered, and if chosen by or forced on the user then double conversion can occur, once by the card to GBP then again by the merchant terminal or ATM.

I suppose that is possible but I've never seen it happen when using ticket machines in the Eurozone

Voyager2002

An update: the FOS has ruled in my favour.

And I am STILL waiting to hear from Visa international!