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PIP Claim - Unexpected Call

Hi All

i hope someone can offer advice and maybe reassure me. 

I applied for PIP for the first time back in December. For context, I have 3 long term medical conditions that qualify me. 

My first call with an assessor should be next week, however I’ve just had an unexpected  call from them that I’ve missed. 

I’m currently in work, and was not at my desk. I came back to a missed call on my mobile, and then a text advising they had called and would call back between 1pm and 4pm this afternoon. 

I’m trying to find out if this is normal, or if there are any reasons they would be calling me out of the blue?

I’m not going to lie, I’m now sitting here feeling sick with nerves and fear. If they are wanting to do my assessment a week early, am I allowed to refuse (I’ll still be working and don’t have any of my documents with me) and still do it next week? Or would this go against me?

Thanks in Advance
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Comments

  • sammyjammy
    sammyjammy Posts: 7,962 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    It maybe that they can deal with your claim without an assessment if they speak to you and clarify a couple of things, its very unlikely they are bringing your assessment forward and certainly won't expect you to have it when they call this afternoon, if anything they may need to cancel or rearrange, try not to worry.
    "You've been reading SOS when it's just your clock reading 5:05 "
  • GILL635
    GILL635 Posts: 382 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    It maybe that they can deal with your claim without an assessment if they speak to you and clarify a couple of things, its very unlikely they are bringing your assessment forward and certainly won't expect you to have it when they call this afternoon, if anything they may need to cancel or rearrange, try not to worry.
    Thank you Sammyjammy!

    Ive never done anything like this before, so I’ve immediately gone to panic mode 
  • poppy12345
    poppy12345 Posts: 18,883 Forumite
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    GILL635 said:
    Hi All


    I applied for PIP for the first time back in December. For context, I have 3 long term medical conditions that qualify me. 


    For the avoidance of doubt, there's no medical conditions that automatically qualify you for PIP, unless you have 12 months or less left to live. Whether there's any entitlement will totally depend on how your conditions affect you. 
  • GILL635
    GILL635 Posts: 382 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    GILL635 said:
    Hi All


    I applied for PIP for the first time back in December. For context, I have 3 long term medical conditions that qualify me. 


    For the avoidance of doubt, there's no medical conditions that automatically qualify you for PIP, unless you have 12 months or less left to live. Whether there's any entitlement will totally depend on how your conditions affect you. 
    Hi Poppy

    to clarify what I meant, the PIP page on the DEP lists my 3 conditions as qualifying for a PIP application. I completely understand that it then goes on to the paperwork side of any issues or limitations that pertain to those conditions. 

    Sorry if I didn’t explain properly, this is all new to me so I’m not sure on the correct terminology. 
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,356 Forumite
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    edited 16 February 2024 at 4:11PM
    GILL635 said:
    GILL635 said:
    Hi All


    I applied for PIP for the first time back in December. For context, I have 3 long term medical conditions that qualify me. 


    For the avoidance of doubt, there's no medical conditions that automatically qualify you for PIP, unless you have 12 months or less left to live. Whether there's any entitlement will totally depend on how your conditions affect you. 
    Hi Poppy

    to clarify what I meant, the PIP page on the DEP lists my 3 conditions as qualifying for a PIP application. I completely understand that it then goes on to the paperwork side of any issues or limitations that pertain to those conditions. 
    What's the DEP?

    poppy is still correct.  Every condition affects people differently, and the law (when applied correctly) assesses entitlement for PIP purely on the effects of the conditions; diagnoses are basically irrelevant.  People can qualify for PIP with any disability if the effects are severe enough.

    I think we understand what you mean, that you are disabled by three long-term conditions to the point where you should qualify for PIP, but it is important to be aware of the above just to make sure you (and others reading) understand how PIP is assessed, and aren't misled by inaccurate articles :)
  • GILL635
    GILL635 Posts: 382 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    GILL635 said:
    GILL635 said:
    Hi All


    I applied for PIP for the first time back in December. For context, I have 3 long term medical conditions that qualify me. 


    For the avoidance of doubt, there's no medical conditions that automatically qualify you for PIP, unless you have 12 months or less left to live. Whether there's any entitlement will totally depend on how your conditions affect you. 
    Hi Poppy

    to clarify what I meant, the PIP page on the DEP lists my 3 conditions as qualifying for a PIP application. I completely understand that it then goes on to the paperwork side of any issues or limitations that pertain to those conditions. 
    What's the DEP?

    poppy is still correct.  Every condition affects people differently, and the law (when applied correctly) assesses entitlement for PIP purely on the effects of the conditions; diagnoses are basically irrelevant.  People can qualify for PIP with any disability if the effects are severe enough.

    I think we understand what you mean, that you are disabled by three long-term conditions to the point where you should qualify for PIP, but it is important to be aware of the above just to make sure you (and others reading) understand how PIP is assessed, and aren't misled by inaccurate articles :)
    Sorry, typing error DWP!!

    Thank you for clarifying it so much better than I could! It’s such a minefield getting it all right 
  • poppy12345
    poppy12345 Posts: 18,883 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper
    GILL635 said:
    GILL635 said:
    Hi All


    I applied for PIP for the first time back in December. For context, I have 3 long term medical conditions that qualify me. 


    For the avoidance of doubt, there's no medical conditions that automatically qualify you for PIP, unless you have 12 months or less left to live. Whether there's any entitlement will totally depend on how your conditions affect you. 
    Hi Poppy

    to clarify what I meant, the PIP page on the DEP lists my 3 conditions as qualifying for a PIP application. 
    I'm not aware of any conditions listed on the gov.uk website for PIP. See link.eligibility or are you talking about those newspaper articles that say... DWP say the following conditions qualifying you for PIP, or words to that effect. 
  • I'm fed up of those newspaper articles that claim certain conditions "automatically" qualify for PIP. It misleads people into thinking they are entitled just because they have one of the conditions listed in the articles, not taking into consideration whether or not they fit the descriptors. I've read some silly stuff like you can get PIP for period pain and Tennis Elbow.
  • marcia_
    marcia_ Posts: 3,468 Forumite
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    kkkklinky said:
    I'm fed up of those newspaper articles that claim certain conditions "automatically" qualify for PIP. It misleads people into thinking they are entitled just because they have one of the conditions listed in the articles, not taking into consideration whether or not they fit the descriptors. I've read some silly stuff like you can get PIP for period pain and Tennis Elbow.
     Yes I see these weekly in our local rag. States something along the lines of '200 medical conditions can get you £600 a month' 
  • GILL635
    GILL635 Posts: 382 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Nope, not going off any newspaper articles (I don’t read them), I’m going from the eligibility conditions on the DWP / PIP website directly. 

    After spending the day in an anxious panic, they didn’t even call!
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