Connecting to a public wifi issue

donnajunkie

lately we have had issues connecting to one specific public wifi. We dont have issues with any other wifi. The wifi does require a password but we already put that in ages ago and automatically connect. The problem is some days we connect ok and then on other days we get a connection failure. On the phone it says ip configuration failure. The phone keeps trying to auto connect unsuccessfully. The phone is google pixel 7. Is the issue likely to be with the wifi or with the phone and what can we do if anything?

cerebus

Have you asked whoever runs the public WiFi if there's a problem?

Have you also tried "forget network" then tried reconnecting to the WiFi using the correct password?

donnajunkie

cerebus said:

Have you asked whoever runs the public WiFi if there's a problem?

Have you also tried "forget network" then tried reconnecting to the WiFi using the correct password?

I asked when will the wifi be fixed. all i got was a clever response. They said its is working look and showed me their phone connected. The problem with it is you still detect it and ability to connect seems random. Theres no logic. One day it will work fine the next it wont. We get days where one of our phones connects ok and the other does not, both pixel 7 phones. I will try the forget network thing next time.  I think we are more concerned about it being a phone issue than not being able to connect.

unforeseen

It could be lack of available ip addresses due to the number of people already connected. 

cerebus

donnajunkie said:

cerebus said:

Have you asked whoever runs the public WiFi if there's a problem?

Have you also tried "forget network" then tried reconnecting to the WiFi using the correct password?

I asked when will the wifi be fixed. all i got was a clever response. They said its is working look and showed me their phone connected. The problem with it is you still detect it and ability to connect seems random. Theres no logic. One day it will work fine the next it wont. We get days where one of our phones connects ok and the other does not, both pixel 7 phones. I will try the forget network thing next time.  I think we are more concerned about it being a phone issue than not being able to connect.

You probably got the guys back up when you demanded to know when the wifi is fixed hence the "clever" response

If you had asked "excuse me , I'm trying to connect to your wifi but I'm having trouble is there a problem your end?" You might have got a much more helpful response.

Like above probably too many people trying to freeload off the wifi that businesses use to entice customers in rather than people using it as their main way to connect to the net

donnajunkie

unforeseen said:

It could be lack of available ip addresses due to the number of people already connected. 

It won't be that. we have been using it a long time and the problem is recent. It's a coffee shop, there are never that many people in range plus you need a password to connect. It can happen when the place is quiet too.

donnajunkie

cerebus said:

donnajunkie said:

cerebus said:

Have you asked whoever runs the public WiFi if there's a problem?

Have you also tried "forget network" then tried reconnecting to the WiFi using the correct password?

I asked when will the wifi be fixed. all i got was a clever response. They said its is working look and showed me their phone connected. The problem with it is you still detect it and ability to connect seems random. Theres no logic. One day it will work fine the next it wont. We get days where one of our phones connects ok and the other does not, both pixel 7 phones. I will try the forget network thing next time.  I think we are more concerned about it being a phone issue than not being able to connect.

You probably got the guys back up when you demanded to know when the wifi is fixed hence the "clever" response

If you had asked "excuse me , I'm trying to connect to your wifi but I'm having trouble is there a problem your end?" You might have got a much more helpful response.

Like above probably too many people trying to freeload off the wifi that businesses use to entice customers in rather than people using it as their main way to connect to the net

No, he was just a bit of a clueless idiot. He wasn't offended. He looked at his phone, it was connected so no problem in his view. Well i guess most WiFi problems do tend to be when it goes down altogether.

donnajunkie

I tried the forget network idea. It made no difference.

PHK

donnajunkie said:

cerebus said:

donnajunkie said:

cerebus said:

Have you asked whoever runs the public WiFi if there's a problem?

Have you also tried "forget network" then tried reconnecting to the WiFi using the correct password?

I asked when will the wifi be fixed. all i got was a clever response. They said its is working look and showed me their phone connected. The problem with it is you still detect it and ability to connect seems random. Theres no logic. One day it will work fine the next it wont. We get days where one of our phones connects ok and the other does not, both pixel 7 phones. I will try the forget network thing next time.  I think we are more concerned about it being a phone issue than not being able to connect.

You probably got the guys back up when you demanded to know when the wifi is fixed hence the "clever" response

If you had asked "excuse me , I'm trying to connect to your wifi but I'm having trouble is there a problem your end?" You might have got a much more helpful response.

Like above probably too many people trying to freeload off the wifi that businesses use to entice customers in rather than people using it as their main way to connect to the net

No, he was just a bit of a clueless idiot.

Charming attitude ! 

DullGreyGuy

I'd echo the above suggestion of using the "forget network" and try again. 

In our clients office we use their "guest" network, once a week when connecting to the network it's supposed to generate a popup to accept the terms and conditions of using the service. 9 times out of 10 it works as it should, and always works on my iPhone but occasionally on my laptop it doesn't trigger the popup and it shows as connected but with no Internet. 

Tried a few different things but none triggered the popup, using the forget the network and reregistering on it however does and then get another weeks access before the next spin of the roulette wheel.

donnajunkie

PHK said:

donnajunkie said:

cerebus said:

donnajunkie said:

cerebus said:

Have you asked whoever runs the public WiFi if there's a problem?

Have you also tried "forget network" then tried reconnecting to the WiFi using the correct password?

I asked when will the wifi be fixed. all i got was a clever response. They said its is working look and showed me their phone connected. The problem with it is you still detect it and ability to connect seems random. Theres no logic. One day it will work fine the next it wont. We get days where one of our phones connects ok and the other does not, both pixel 7 phones. I will try the forget network thing next time.  I think we are more concerned about it being a phone issue than not being able to connect.

You probably got the guys back up when you demanded to know when the wifi is fixed hence the "clever" response

If you had asked "excuse me , I'm trying to connect to your wifi but I'm having trouble is there a problem your end?" You might have got a much more helpful response.

Like above probably too many people trying to freeload off the wifi that businesses use to entice customers in rather than people using it as their main way to connect to the net

No, he was just a bit of a clueless idiot.

Charming attitude ! 

Based on my experience do you think there's any other possible conclusion?