Extra cost to use an amex

[Deleted User]

MattMattMattUK said:

I would pick a different venue, if they are willing to break the law on payments then what other laws are they willing to break to make a bit more profit.

The other option would be just to go back (ideally in writing) and say that you're only willing to pay the same amount via Amex than you would for any other card payment - then see how they respond. 

The fact they're doing in the first place this suggests to me that they either think they're highly in demand or they're going to 'nickel-and-dime' you as they'd say in the USA...

born_again

Grumpy_chap said:

born_again said:

Olinda99 said:

yes, if you are going to report them to Amex the time to do it would definitely be after the wedding! 

No, it's needs doing now.
Retailer may longer be around by the time of the wedding.

Except this is the actual wedding venue that the OP was talking about.
Bigger issues if they are not around by the time of the wedding.
(Might make it worth paying the deposit on CC and then the balance by other means.  If it was only AMEX that the venue was trying to charge extra for, can the OP use a Visa / Mastercard CC?)

Complaining ahead of the wedding comes with the real risk that the relationship with the venue is soured and tarnishes the big day.

So basically let them get away with breaking the law... Just because you want a quiet life?

DullGreyGuy

born_again said:

Grumpy_chap said:

born_again said:

Olinda99 said:

yes, if you are going to report them to Amex the time to do it would definitely be after the wedding! 

No, it's needs doing now.
Retailer may longer be around by the time of the wedding.

Except this is the actual wedding venue that the OP was talking about.
Bigger issues if they are not around by the time of the wedding.
(Might make it worth paying the deposit on CC and then the balance by other means.  If it was only AMEX that the venue was trying to charge extra for, can the OP use a Visa / Mastercard CC?)

Complaining ahead of the wedding comes with the real risk that the relationship with the venue is soured and tarnishes the big day.

So basically let them get away with breaking the law... Just because you want a quiet life?

Yes, if you want to use them as a venue. Wedding venues are not like TVs where if you don't like the staff in Curry's you can just go to AO, RicherSounds, Marks Electrical etc. They can be unique and if you've fallen for the church on its own island with no electricity you aren't going to find another one if you fall out with the staff that run it such that they don't let you book. 

Deal with the issue and avoid the fee, report it to Trading Standards or AmEx after the event if you want to.

Its not as if we all report every crime we ever see 

Grumpy_chap

born_again said:

So basically let them get away with breaking the law... Just because you want a quiet life?

Not quite like that.
You are over-simplifying my comments.

A wedding venue is, primarily a service provider.
The happy couple will, surely, want the Wedding Day to go wonderfully in every possible way.  That requires the service provider to provide best service they can.
Will a service provider provide the best service to a customer that has raised complaints, including to external supply chain (AMEX) and regulators (Trading Standards)?

The choice is, stay quiet and use the venue.
Complain but find another venue.
A third way is complain, use the venue and suffer the consequence.

I find a good motto that would be appropriate here is "Happy Wife, Easy Life"

Nasqueron

Grumpy_chap said:

born_again said:

So basically let them get away with breaking the law... Just because you want a quiet life?

Not quite like that.
You are over-simplifying my comments.

A wedding venue is, primarily a service provider.
The happy couple will, surely, want the Wedding Day to go wonderfully in every possible way.  That requires the service provider to provide best service they can.
Will a service provider provide the best service to a customer that has raised complaints, including to external supply chain (AMEX) and regulators (Trading Standards)?

The choice is, stay quiet and use the venue.
Complain but find another venue.
A third way is complain, use the venue and suffer the consequence.

I find a good motto that would be appropriate here is "Happy Wife, Easy Life"

Or have the wedding, suck up the charge (if the cost/benefit is still positive) then notify the powers that be that they are not obeying the rules 

Grumpy_chap

Nasqueron said:

Grumpy_chap said:

born_again said:

So basically let them get away with breaking the law... Just because you want a quiet life?

Not quite like that.
You are over-simplifying my comments.

A wedding venue is, primarily a service provider.
The happy couple will, surely, want the Wedding Day to go wonderfully in every possible way.  That requires the service provider to provide best service they can.
Will a service provider provide the best service to a customer that has raised complaints, including to external supply chain (AMEX) and regulators (Trading Standards)?

The choice is, stay quiet and use the venue.
Complain but find another venue.
A third way is complain, use the venue and suffer the consequence.

I find a good motto that would be appropriate here is "Happy Wife, Easy Life"

Or have the wedding, suck up the charge (if the cost/benefit is still positive) then notify the powers that be that they are not obeying the rules 

Yes, I agree.
That approach - pay, enjoy the Wedding, complain after the event was suggested upthread.

It met with the following response:

born_again said:

Olinda99 said:

yes, if you are going to report them to Amex the time to do it would definitely be after the wedding! 

No, it's needs doing now.
Retailer may longer be around by the time of the wedding.

That response was what my posts about not ruining the Wedding Day were addressing.
However, if there is already bad feeling between the OP and the Venue (even if only on the OP's side), an alternative venue might be better all round.