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Elderly mother hoarding cash

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  • Agree with talking to the bank and telling them everything, also emphasize that she is a vulnerable customer. 
  • friolento
    friolento Posts: 2,480 Forumite
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    Why couldn’t / didn’t she pay her mortgage with the cash as it became due monthly? How much mortgage is outstanding, how much are the monthly arrears she has clocked up?
  • IanManc
    IanManc Posts: 2,459 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Deedeb said:
    Hi. Any advice as have discovered my 80 yr old mother has 25k in cash in her home which she has been saving for many years to pay  off her mortgage. She has always hoarded money and has always  refusesd to listen to advice. I have now discovered Santander have issued court proceedings to repossess house if she doesn’t pay as they won’t extend her mortgage. The stress has made her physically ill so I have agreed to try and bank it in my own account, add a bit to it and pay the mortgage off. She has signed a temporary ordinary power of attorney and  have a bank statment proving she has pension income. Will I need other proof of where it came from? Thank you
    An attorney should never put the power of attorney donor's money into the attorney's own account. 

    The best thing you can do is tell Santander the truth. Tell them that she has hoarded cash for years and that you want to use it to pay towards the outstanding mortgage. 
  • southone
    southone Posts: 197 Forumite
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    I would say speak to the bank however the bigger problem here may be if she's claiming pension credit or any other means tested housing type benefits that could be a big problem
  • silvercar
    silvercar Posts: 49,635 Ambassador
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    southone said:
    I would say speak to the bank however the bigger problem here may be if she's claiming pension credit or any other means tested housing type benefits that could be a big problem
    She won't be claiming housing benefit if she has her own home, albeit with a mortgage.
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  • silvercar said:
    southone said:
    I would say speak to the bank however the bigger problem here may be if she's claiming pension credit or any other means tested housing type benefits that could be a big problem
    She won't be claiming housing benefit if she has her own home, albeit with a mortgage.

    She could still be claiming council tax benefits or pension credit both of which are means tested
  • Depositing the cash into your account would be fraud/theft, so I agree that you should liaise with the bank to have it deposited directly into her account. Also echo the previous posts about discussing with the bank directly to try and resolve the issue.
  • Rob5342
    Rob5342 Posts: 2,427 Forumite
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    edited 13 February 2024 at 11:04AM
    Why has she been taking cash out and keeping it at home instead of paying off the mortgage with it?

    I agree with the other posters, speak to the bank and explain the mess she has got herself into and see what they advise. I suggest you act as quickly as possible as that amount of cash may not be covered by her home insurance (if she even has it)
  • We had a similar situation with my uncle about 6 years ago, he’d been withdrawing his pension every fortnight and storing it in his wardrobe for god knows how long and had around £40k amassed.  Only found out after he was burgled and they missed all the money cos he was hidden under all the other crap he was hoarding (literally rubbish, crisp packets, coke bottles). We made an appointment with the bank (Halifax), explained the situation and were understanding. they could see the money being withdrawn at the same cash point, at the same time every other week. I think we also had a police report following the burglary, but don’t think it was necessary. 
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