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Shawbrook Login Broken?
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Qyburn
Posts: 3,564 Forumite
Hi
Anyone else having trouble logging into Shawbrook?
It's randomly either saying my password is incorrect, or giving error message "Forced to logoff due to sesion expired"
Password reset gets to the SMS code stage then fails with error "An error has occurred: Unable to save because this data has been updated by another user. Retry your action."
I dont need in urgently so if the web site is broken I can just wait and try tomorrow. If others can login then it must be my account screwed up and I'll need to get in contact.
Anyone else having trouble logging into Shawbrook?
It's randomly either saying my password is incorrect, or giving error message "Forced to logoff due to sesion expired"
Password reset gets to the SMS code stage then fails with error "An error has occurred: Unable to save because this data has been updated by another user. Retry your action."
I dont need in urgently so if the web site is broken I can just wait and try tomorrow. If others can login then it must be my account screwed up and I'll need to get in contact.
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Comments
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I just logged in now without any issues."If you aren’t willing to own a stock for ten years, don’t even think about owning it for ten minutes” Warren Buffett
Save £12k in 2025 - #024 £1,450 / £15,000 (9%)0 -
Admittedly 4 hours later, but no problems here.0
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Qyburn said:Hi
Anyone else having trouble logging into Shawbrook?
It's randomly either saying my password is incorrect, or giving error message "Forced to logoff due to sesion expired"
Password reset gets to the SMS code stage then fails with error "An error has occurred: Unable to save because this data has been updated by another user. Retry your action."
I dont need in urgently so if the web site is broken I can just wait and try tomorrow. If others can login then it must be my account screwed up and I'll need to get in contact.
Not trying to teach egg sucking, but I had fails because my Caps Lock had been left on
Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens0 -
Worth checking of course, but just typing incorrect password doesn't explain those two strange error messages.0
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Working again, but looks like my settings were screwed up. This time it said my password had expired, I guess that might be from my attempts this morning. Password reset worked OK this time, no strange error messages at any stage.0
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I've just been able to log in without any issues0
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I had that a few weeks ago. 'Updated by another user' is a very scary way to word it but I think it just means it generated 2 of the same OTP by mistake somehow.0
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Apparently they are completely overhauling their portal soon
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Apparently they are completely overhauling their portal soon
One of those upgrades that deprives thousands of customers of access to their accounts for days on end?
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Almost certainly 😬1
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