Demand Flexibility Service - think BG hasn't removed me?

alicef

Shedman said:

Shedman said:

I'm also still seeing my account credited for Peak Sunday and Peak Winter credits even though I left them at end of Nov.  I have signed up for Octopus savings sessions and have had Octopoints issued for several and no emails about being signed up with another supplier.   According to BG's Peak Sver terms you have to be a customer so they should automatically cancel you as soon as you leave....but its BG so why would the right thing happen 😅. 

I'm just trying to figure if I have the patience to go on chat and see if I can get them to pay it out to me lol..

Well I was cheeky and sent in an email complaint saying the credit on my closed account was still outstanding and surprisingly they've just paid me the balance (its only a tenner but better in my account than theirs 😅).  Love BG's lack of competence when it works in your favour.

LOL!   

(Of course BG has ?6years? to claim that back from you I think, (don't hold your breath!)).