Available Car - Bank of Scotland PLC Loan - Discretionary commission arrangement???

DanDerby
DanDerby Posts: 2 Newbie
First Anniversary First Post
edited 13 February 2024 at 3:54PM in Reclaim car finance

Hello everyone,

Fortunately, I've managed to retain all the paperwork from a car finance agreement dating back to 2009. I'm currently having trouble locating contact information for Bank of Scotland (BOS) regarding the submission of a claim to investigate whether they employed a Discretionary Commission Arrangement with Available Car. Does anyone happen to have the address for sending such claims?

It appears that I was charged a rather high-interest rate:

  • APR: 14.6%
  • Total charge for credit: £3,304

I was informed that the high rate was attributed to my limited credit history.

If anyone else is facing a similar situation with Bank of Scotland, please feel free to comment below!

Comments

  • Nasqueron
    Nasqueron Posts: 10,437 Forumite
    Tenth Anniversary 10,000 Posts Photogenic Name Dropper
    DanDerby said:

    Hello everyone,

    Fortunately, I've managed to retain all the paperwork from a car finance agreement dating back to 2009. I'm currently having trouble locating contact information for Bank of Scotland (BOS) regarding the submission of a claim to investigate whether they employed a Discretionary Commission Arrangement with Available Car. Does anyone happen to have the address for sending such claims?

    It appears that I was charged a rather high-interest rate:

    • APR: 14.6%
    • Total charge for credit: £3,304

    I was informed that the high rate was attributed to my limited credit history.

    If anyone else is facing a similar situation with Bank of Scotland, please feel free to comment below!

    The issue is with the car company more than Bank of Scotland though they were part of the Halifax group now owned by Lloyds - why not ask Available Car given they did the finance

    Do note a high APR for poor credit is perfectly normal and not an indication of DCA

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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