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Dispute with Samsung - section 75 CCA if I close my credit card account
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The_Boss
Posts: 5,858 Forumite


in Credit cards
Hi all. I'm currently in dispute with Samsung regarding a new phone I recently purchased from them on my American Express card, with them claiming to have fully fulfilled the order but with me not having received part of the order.
However, I was wanting to close my AMEX card next week because I will be required to pay a £190 annual fee from the 19th Feb. If I close my AMEX card, does this mean I cannot then claim via section 75 of the CCA through Amex about this matter if I cannot resolve it with Samsung?
However, I was wanting to close my AMEX card next week because I will be required to pay a £190 annual fee from the 19th Feb. If I close my AMEX card, does this mean I cannot then claim via section 75 of the CCA through Amex about this matter if I cannot resolve it with Samsung?
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Comments
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You can still claim after closing acc.
But it may not be a S75 claim. Could be a chargeback for partial non receipt.
Depending on what exactly is missing.
If it was something like a free watch promotion, then there may be no claim.Life in the slow lane1 -
Closing the account doesn't affect your rights under s75, although communicating with Amex can become more difficult.
Have you considered a simpler chargeback option instead?1 -
grumbler said:Closing the account doesn't affect your rights under s75, although communicating with Amex can become more difficult.
Have you considered a simpler chargeback option instead?1 -
Can the company in dispute again comeback to claim the money via debt agency if the credit card company has refunded. I am in situation where the service provider did not raise dispute under 45days of master card agreement but after 2 years has started saying I owe them money. Please can someone advice what course need to be taken0
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iseb said:Can the company in dispute again comeback to claim the money via debt agency if the credit card company has refunded. I am in situation where the service provider did not raise dispute under 45days of master card agreement but after 2 years has started saying I owe them money. Please can someone advice what course need to be taken1
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@eskbanker I am really sorry but thank you for your comment. Will you be able to share some more detail , I would appreciate or guide me to read another article.
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iseb said:@eskbanker I am really sorry but thank you for your comment. Will you be able to share some more detail , I would appreciate or guide me to read another article.
I would suggest your own thread with all the details, dates and what you did / complaints etc
Firms have 6 years to chase a debtSam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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@Nasqueron thank you for your comments. I have now started new thread - https://forums.moneysavingexpert.com/discussion/6504801/dispute-raised-with-card-company-and-got-refund-now-aspect-is-saying-i-owe-them-invoice-after-2years#latest
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