Need short-term broadband, 5G Router best option?

QrizB

RSTime said:

I contacted BT to try and cancel contract and go onto a rolling contract. They will not do so if you have extras (that I no longer need) and wish to cancel. I would have to go with a rolling contract on the current package with all the extras, if I cancel the extras then I will need to get a new long-term contract with BT 🤷🏻‍♂️

Can you cancel the extras after you switch to a rolling contract?

RSTime

I was not given this option… Disappointing, we have been with BT (in its various forms) for some 60 years.

southsidergs

RSTime said:

I contacted BT to try and cancel contract and go onto a rolling contract. They will not do so if you have extras (that I no longer need) and wish to cancel. I would have to go with a rolling contract on the current package with all the extras, if I cancel the extras then I will need to get a new long-term contract with BT 🤷🏻‍♂️

If this is the contract ends in March let it expire then look at options, no idea why you're so up in arms about this, no provider would let you cancel a contract & go rolling when you still have a minimum term to complete

RSTime

I contacted BT complaints and they contacted me within 24 hours and apologised and have created a basic account which I can cancel at any time. Whilst the original person I spoke to was correct BT, will make exceptions in these circumstances.