Unable to log in

iFunk
iFunk Posts: 23
First Anniversary First Post Name Dropper
Forumite
Hi, for some reason I'm unable to log in or contact support on this site has anyone got an email or anything I can submit a request to? This is really frustrating

Comments

  • JGB1955
    JGB1955 Posts: 3,434
    First Anniversary First Post Name Dropper
    Forumite
    Which site are you referring to?  You've obviously managed to login to MSE Forum, so must be something else....
    #2 Saving for Christmas 2024 - £1 a day challenge. £131 of £366
  • MSE_James
    MSE_James Posts: 1,112
    First Post First Anniversary Cashback Cashier Newshound!
    Community Admin
    edited 6 February at 8:54AM
    Hello @iFunk - you can always reach the MSE Forum Team at [email protected] if you need help with anything specific to this Forum.  

    For help with something MSE-related other than the Forum, then you can find contacts here:

    https://www.moneysavingexpert.com/site/site-contacts/ 
    Official MSE Forum Team member.
    Please report all problem posts to [email protected]
  • I have had the same problem since last year. I cannot log in and then when I go through the receiving an email to then change my password, the email never arrives. I have emailed the forum team so many times, I have lost count and not once has anyone got back to me. I have now had to sign up again, but can't use my email address or username, because they have already been used by me.
  • MSE_James
    MSE_James Posts: 1,112
    First Post First Anniversary Cashback Cashier Newshound!
    Community Admin
    Hi @spidystrider2 - I've had a look and we definitely replied to your messages back in 2022. Please do contact us at [email protected] if you need further help, but it sounds like there might be some overzealous spam filtering going on in your email account. 
    Official MSE Forum Team member.
    Please report all problem posts to [email protected]
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