Problems with YBS log in?

Growingold
Growingold Posts: 310
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edited 4 February at 6:48AM in Savings & investments
Hi
Anyone else having problems trying to log on to YBS online banking?  Get UNABLE TO PROCESS REQUEST when on last stage of log on.  


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  • flaneurs_lobster
    flaneurs_lobster Posts: 3,409
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    Same here online.

    Using app same message flashes up for a moment but it then allows access.
  • Sea_Shell
    Sea_Shell Posts: 9,153
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    edited 4 February at 8:46AM
    Same here via laptop/website.   I had an email yesterday to say I had a secure message, but can't log on to read it.

    Just looked on "downdetector" and it appears that problems logging in are being reported.
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.57% of current retirement "pot" (as at end January 2024)
  • Bigwheels1111
    Bigwheels1111 Posts: 2,229
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    iPad app, no issues 
  • oldfella
    oldfella Posts: 1,534
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    Down for me too
  • Hannell
    Hannell Posts: 1
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    Same problem UNABLE TO PROCESS REQUEST
  • friolento
    friolento Posts: 844
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    I didn't try it earlier. The app is working great for me right now.
  • noh
    noh Posts: 5,790
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    edited 4 February at 6:37PM
    Login still not working on website. App working ok.
  • Sea_Shell
    Sea_Shell Posts: 9,153
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    Seems to be fixed.   Just logged in OK, and DownDetector not showing any current problems.
    How's it going, AKA, Nutwatch? - 12 month spends to date = 2.57% of current retirement "pot" (as at end January 2024)
  • noh
    noh Posts: 5,790
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    Sea_Shell said:
    Seems to be fixed.   Just logged in OK, and DownDetector not showing any current problems.
    Yes was working again when I tried it last night at around 20.30
  • soulsaver
    soulsaver Posts: 5,761
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    edited 6 February at 12:44PM
    I can log in but couldn't process a w/d yesterday.. on PC tried different browser, cleared cache & cookies - same.
    Tried app - same. Phoned & moaned. 
    Now, same today.
    Phoned 'n' moaned. They did the transfer. They're reporting it to IT.

    I'm fairly confident it's not me when 2 devices fail to make it function...?


     
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