Carpet return

comeandgo

I have had a thread in a carpet catch on my hoover but I knew instantly.  Hoover was upright with revolving brush and it caught a loose loop and it was a bit like unraveling knitting.  Had to stop and unwind the “thread” off my hoover.  

dyslexicwinker

Thanks. Yeh it wasn’t the hoover I’m 99% sure if that. Anyway they’ve now said they’ll replace but won’t pay for the refitting. Is this something they should pay also? I’m assuming it is! 

Ayr_Rage

If you only paid them for the carpet and not the fitting then all they have to do is replace said faulty carpet.