Switching OVO to E.On Next

NorwichMan

The E.On website offers me the "NextPledge Tracker 12m V3" tariff that "guarantees your prices will always be £50/year lower than the Ofgem price cap."

Putting in my address, they offer me 7.09p/kWH and 29.60p standing charge for gas. Whilst my existing rates (valid from 1 Jan) from my latest OVO bill (I am on their Simpler Energy variable rate, which I believe is at the price cap) are 6.96p/kWH and 28.19p standing charge.

Surely the E.On prices should be lower than my existing tariff? Is their website wrong?

For electricity, E.On are only offering me an economy 7 tariff, whilst I do not have economy 7, so I can't compare the rates they are offering me against my existing single rate tariff from OVO.

I thought switching would be straightforward, but it looks like I'm going to have to contact them to ask for a quote that makes sense. Confusing!

NorwichMan

If my latest OVO bill is correct then it seems my existing tariff is less than the current price cap for my region, and less than what E.On are currently offering (although they would guarantee ~3% less than the cap for 12 months). I'm pleasantly surprised by that, I thought I was on their standard variable rate. I am going to reconsider whether to switch, especially given the confusion over economy 7, and if I switch then I don't know if E.On would be able to get automatic readings from my smart meter. Would be a pain to go back to manual readings.

molerat

Are you taking the vat exclusive prices from your bill ?  6.96p and 28.19p would be 7.31p and 29.6p including vat which matches the cap for Eastern region.

NorwichMan

Thank you, @molerat Yes - after adding 5% vat, my existing rates do match the price cap.

Okay, so now I want to switch again but will have to contact E.On and ask why they are only showing economy 7 tariffs for my house.

molerat

What is the number in the top left box of your supply reference on the electric bill ?  That is the profile for your property and will dictate what suppliers see.  01 is single rate, 02 is E7.

NorwichMan

Thanks, it says 02... but we have a single rate tariff with OVO and I don't want to change to E7. E.On are only offering E7 tariffs on their website, I have emailed them.

NorwichMan

Is there a way to change the profile for the property to 01? I have a SMETS2 meter that isn't that old. It only shows one meter reading number.

molerat

You will need to speak to them and they will carry on as you are now.  Do your bills currently show both registers being used ?

NorwichMan

Just looking at my bill, yes it does show both registers being used, but with the same single price rate. Reluctant to initiate a switch when the only tariff options being offered are E7 dual rate. I already emailed eon to ask if they can quote for a single rate. I guess I could call them tomorrow.

Thank you molerat.

Reed_Richards

NorwichMan said:

E.On are only offering E7 tariffs on their website, I have emailed them.

Have you tried telling the website that you don't have an Economy 7 meter?  I know that's a lie, but it should enable you to find out what tariffs they would offer.  Then you can negotiate to be put on a single rate tariff.  

NorwichMan

It says they think I have an E7 meter, and that if that's wrong I should contact them - there's a link to the "contract us" page with phone number and email address. If there's a way to just tell the website, without having to involve a human, then I'd love to know.