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clairewp

hi all brought ds a new phone for xmas with orange. got deal put £30 airtime on get phone cheaper, yesterday we registered the phone but no
£30 on it when i phoned them yesterday said it can take up to 5 days to go on. Is this right. only now son got phone he can't use, has anyone else had this prob.
many thanks claire

reehsetin

i hadnt heard that before, may be because of high demand at the moment

clairewp

reehsetin wrote: »

i hadnt heard that before, may be because of high demand at the moment

ty i am hoping it will go on soon or am gonna end up having to put more on

diamonds

got a order reference number ? payg line CAN apply £30 if they look on the system where the ref no confirms this

clairewp

diamonds wrote: »

got a order reference number ? payg line CAN apply £30 if they look on the system where the ref no confirms this

can't put hand on receipt at mo but have got some numbers off bank statement

diamonds

you buy instore or Orange web store ?

clairewp

diamonds wrote: »

you buy instore or Orange web store ?

i brought it online on 6th oct

carla40

yes it is right, but if you dont get it in time then ring them, but it could take longer