Audi Issue

SaverRate
SaverRate Posts: 923
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edited 26 January at 4:54PM in Motoring
I have an Audi A1 (2020) where the time and the mileage count up keeps resetting randomly after a few days of setting it. 

Has anyone experienced this? Audi want £99 just to look at it. Hoping its just software updates needed tbh! 

Any help would be appreciated 

Edit - I had the battery checked and they said its 96% so not an issue
FTB - April 2020 
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  • born_again
    born_again Posts: 13,574
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    Who checked battery? As 96% of what? 

    Could be a loose battery terminal or earth lead, meaning drops power.
    Life in the slow lane
  • SaverRate
    SaverRate Posts: 923
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    It was done at a local garage. 

    The car never fails or struggles to start. I assume when it went in for the battery check they would have looked at the battery terminal or earth lead?

    Nothing else is ever affected except the time and mileage count
    FTB - April 2020 
  • Bigwheels1111
    Bigwheels1111 Posts: 2,247
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    £99 to scan your car is cheap.

  • sheslookinhot
    sheslookinhot Posts: 1,940
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    Go to a VAG independent garage for help. Or even a local trusted garage.
    Mortgage free
    Vocational freedom has arrived
  • 400ixl
    400ixl Posts: 2,625
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    Go to an Audi forum and ask the question or an Audi specialist.

    https://www.audiworld.com/forums or https://www.audi-sport.net/xf/ as examples
  • SaverRate
    SaverRate Posts: 923
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    Go to a VAG independent garage for help. Or even a local trusted garage.
    Thanks, have contacted a few VAG independents and awaiting a response. 
    FTB - April 2020 
  • SaverRate
    SaverRate Posts: 923
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    400ixl said:
    Go to an Audi forum and ask the question or an Audi specialist.

    https://www.audiworld.com/forums or https://www.audi-sport.net/xf/ as examples
    I had previously posted in 2 Audi forums and was told to get a battery check. I didn't get any further responses so I came here before deciding what to do next 
    FTB - April 2020 
  • 400ixl
    400ixl Posts: 2,625
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    Do you mean the trip mileage counter resets itself, not the overall odometer?

    Not sure if that is part of MMI or another system. You can check the version of MMI and see if there is any update.

    Put your current version into https://mib-helper.com/index.php

    You may be able to update MMI via MIB2.
  • SaverRate
    SaverRate Posts: 923
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    400ixl said:
    Do you mean the trip mileage counter resets itself, not the overall odometer?

    Not sure if that is part of MMI or another system. You can check the version of MMI and see if there is any update.

    Put your current version into https://mib-helper.com/index.php

    You may be able to update MMI via MIB2.
    Yes that’s correct the trip mileage counter and the time clock 
    it’s not the odometer that resets 

    Thanks ill have a look at that tomorrow
    FTB - April 2020 
  • LightFlare
    LightFlare Posts: 378
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    There are 2 version of the trip meter on my Audi.

    Short and Long journey 

    Long has to be manually reset whereas Short auto resets at certain time intervals 

    Could it be you are looking at Short or inadvertently manually resetting Long (it’s just a long press of a button on the steering wheel)
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