Bought a car from a second hand dealer faulty within two weeks

I bought a car from a second hand dealer on the 2nd of December 23 within two weeks and less than 200 miles most of which were from dealers to my house as it was far away it developed a fault.
I immediately reported it to the dealer who told me to take it to a garage for diagnosis after numerous trips to different garages I was advised to take it to a specialist or to jaguar Land Rover.
i did and it turns out that there are numerous faults on the vehicle costing in excess of £3000 to fix. 
I was assured it had recently been serviced when buying the car but tests found out that it hadn’t been done in less than 16000 miles. 

The dealer has replied to me saying they will ask their boss on what to do and when contacting them can never get through to the boss. 

I reported the fault within the first 30 days of owning the car and they said they would sort it. But as it was close to Christmas and with very poor communication on there part it still isn’t fixed and now 30 days has gone 

The specialist has explained that these faults most probably were erased as they come back sporadically

I’ve explained to the dealer I would like it fixed as I have already put £1000 worth of tyres on the car as two were low on tread and the others didn’t match.

But now they are not getting back incontact with me and at the moment I’m left without a car for my partner and it’s very difficult as we live out of town with two children and I’ve only got a works van so I have to take two trips a day to pick them up and drop them off.

I would not expect a £15000 car to have these faults less than 200 miles into owning it.

Any advice please 

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Comments

  • Ganga
    Ganga Posts: 4,045
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    What make and model is the car and what are the faults.
    ITS NOT EASY TO GET EVERYTHING WRONG ,I HAVE TO WORK HARD TO DO IT!
  • boxosox
    boxosox Posts: 60
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    When you say a second hand dealer, what do you mean?  A reputable dealer with a forecourt or some guy on Facebook with several cars for sale?
  • The car is a Range Rover evoque and it comes up with over 3 pages of faults on the diagnostic machine but the causes are .. cam shaft position sensor due to timing chain failure 
    boost solenoid on the turbo causing it to go into limo home mode 
    Egr fault due to blocked filters on the cooler. 
    And it was from a reputable dealer with a forecourt 
  • Desmond_Hume
    Desmond_Hume Posts: 69
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     I would not expect a £15000 car to have these faults less than 200 miles into owning it.

    Any advice please 

    JLR products are absolute junk. A few minutes on Google (other search engines are available) would have revealed this. 
  •  I would not expect a £15000 car to have these faults less than 200 miles into owning it.

    Any advice please 

    JLR products are absolute junk. A few minutes on Google (other search engines are available) would have revealed this. 
    I mean I’ve owned loads of different makes of cars Audi a6 most recently which has got to be the worst car I owned , but I expected buying from a dealer with “warranty” and apparently full serviced would stand for something, but thanks for your help.
  • Mildly_Miffed
    Mildly_Miffed Posts: 232
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    A £15k Evoque would be, what, about 8-10 years old?


  • A £15k Evoque would be, what, about 8-10 years old?


    It’s a 16 plate
  • tacpot12
    tacpot12 Posts: 7,850
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    Do you have home insurance, and if so, do you have legal expense cover? If you do, call the legal helpline provided by your insurer and ask them for help.
    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.
  • Mildly_Miffed
    Mildly_Miffed Posts: 232
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    A £15k Evoque would be, what, about 8-10 years old?
    It’s a 16 plate
    So, yes, rapidly approaching 8yo - and priced at the lower end of the market for one of that age.
  • Kingsblue
    Kingsblue Posts: 12
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    If it's a 2.0 Diesel engine, google Ingenium engine, they're known for timing chain problems, it's a big job to do as you have to remove the gearbox.
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