Transferring warranty to someone with item bought online?

B0bbyEwing

Basically I pre-ordered my Galaxy S24 last night & used the promo code to get the free watch.

I don't need the watch. 1) I use Garmin 2) I have an old Galaxy watch anyway which will do any job I need and 3) if I did want a more modern Galaxy watch then I wouldn't be using the 40mm version.

So I was looking to sell it to bring the total cost of my phone down even further. 

So how do you go about warranty with a buyer?

If I keep it & there's a fault I go straight to Samsung & job done.

If it turns faulty for the buyer, they can't exactly say to Samsung, I bought this off a bloke on the internet, can you fix me up please.

RefluentBeans

Depends on if the warranty can be transferred or not. Warranties are above your legal rights and thus can have restrictions in, and it’s not uncommon to say that the warranty can’t be transferred. 

Given Samsung operates in multiple markets they may have different rules for different places. It may be worth asking Samsung directly how you can transfer the warranty. 

As you say - it’s the risk of buying second hand or from tertiary markets. But that is normally why they sell below RRP. If the watch was given to you for free (for whatever reason) then they may also have specific terms which further restrict the warranty, so you’d be best off to check what the terms are. 

Either way - not a consumer rights issue - the second hand buyer will not have any consumer rights with Samsung as they didn’t buy the product from them. And it’s likely your sale to the buyer would be a C2C and thus have a lower level of consumer rights attached to them compared to a B2C transaction. 

DullGreyGuy

B0bbyEwing said:

Basically I pre-ordered my Galaxy S24 last night & used the promo code to get the free watch.

I don't need the watch. 1) I use Garmin 2) I have an old Galaxy watch anyway which will do any job I need and 3) if I did want a more modern Galaxy watch then I wouldn't be using the 40mm version.

So I was looking to sell it to bring the total cost of my phone down even further. 

So how do you go about warranty with a buyer?

If I keep it & there's a fault I go straight to Samsung & job done.

If it turns faulty for the buyer, they can't exactly say to Samsung, I bought this off a bloke on the internet, can you fix me up please.

You are their seller, if there is a problem they come to you. As a private seller, I assume you don't trade online, they have limited rights but eBay etc T&Cs may be more onerous on you.

You need to read the terms of the warranty, some warranties are transferable, the majority are not. If it's not transferable then don't state it has any warranty unless you are personally willing to take the item back and refund in X months/years time. 

B0bbyEwing

Thanks for the replies. 

I'll take a 'loss' on value then since there'll likely be no warranty for them to call on. 

Will still be profit for me though. 

And I won't sell something like this on Ebay as I don't trust people to be honest with the postal system being too easy an excuse for 'didn't receive'. It'll be a collect in person only sale. 

Grumpy_chap

Just sell the watch as "new - boxed" but make no representation as to warranty.

Be aware to check, before parting with the watch, whether any warranty for the phone would also require the watch to be available.  I am thinking if the phone was returned for any reason, the watch would need to be returned with it.

DullGreyGuy

Grumpy_chap said:

Just sell the watch as "new - boxed" but make no representation as to warranty.

Be aware to check, before parting with the watch, whether any warranty for the phone would also require the watch to be available.  I am thinking if the phone was returned for any reason, the watch would need to be returned with it.

This would be equally likely with consumer rights... the watch is free conditionally on the purchase of the phone. If the phone has to go back for a refund the watch needs to go with it for a full refund to be given. 

Undervalued

B0bbyEwing said:

Thanks for the replies. 

I'll take a 'loss' on value then since there'll likely be no warranty for them to call on. 

Will still be profit for me though. 

And I won't sell something like this on Ebay as I don't trust people to be honest with the postal system being too easy an excuse for 'didn't receive'. It'll be a collect in person only sale. 

In which case only accept cash and certainly not PayPal. A well know scam is to pay by PayPal, collect the item in person then claim non delivery. The seller can't provide PayPal with a carrier's online viewable proof of deliver and PayPal won't accept anything else so refund the buyer then chase the seller for the money!