Santander causing me huge problems not allowing me access my account

friolento

OP has also not said whether their partner, with whom they hold the joint accounts, has also been blocked.

Shakin_Steve

OP has said a lot, and left a lot unsaid.

grumbler

Shakin_Steve said:

...and left a lot unsaid.

Anything that really matters?
How many savings accounts - who cares? If the bank doesn't like too many, it has to make it clear or just not to allow opening new ones.
Why was the money moved - who cares? Can anything be wrong with moving money between your accounts in the same bank?

BoGoF

grumbler said:

Shakin_Steve said:

...and left a lot unsaid.

Anything that really matters?
How many savings accounts - who cares? If the bank doesn't like too many, it has to make it clear or just not to allow opening new ones.
Why was the money moved - who cares? Can anything be wrong with moving money between your accounts in the same bank?

If you believe we have the full story then fair enough.

Anyones opinion here - who cares?

It's not us that have accounts frozen.

grumbler

BoGoF said:

grumbler said:

Shakin_Steve said:

...and left a lot unsaid.

Anything that really matters?
How many savings accounts - who cares? If the bank doesn't like too many, it has to make it clear or just not to allow opening new ones.
Why was the money moved - who cares? Can anything be wrong with moving money between your accounts in the same bank?

If you believe we have the full story then fair enough.

Well, if one wants to know something that is allegedly 'unsaid', it's worth asking directly. However, the only questions asked in this thread that I remember were 'how many' and 'why', that, IMO, are irrelevant. 
Yes, all this multiaccounting is messy, but hardly can be a valid reason for freezing accounts for 10 days and counting. Majority here seem to suspect the OP in wrong doing and sort of agree that "AML software which runs across the databases is extremely sophisticated and joins the dots together."

Personally, I suspect the bank in the first place. The software isn't that sophisticated and was designed not by the brightest people and written not by the brightest programmers. The 'investigators' are overloaded. The customers suffer.

Contador38

Looks like another case where the OP disappears when questions/clarifications  are being asked ?

born_again

Contador38 said:

Looks like another case where the OP disappears when questions/clarifications  are being asked ?

Given join date & last visit date the same & only 1 visit. That's a good shout 🤷‍♀️