Leaving Onecom contract

Baxter2010

Unfortunately I am one of the people who has been missold and traped into a long contract with onecom that has become vastly more expensive mid-contract, with the usual no cooling off etc and you can reduce your bill by signing up for another 3 years etc... Please does anyone have any experience of actually getting out of their contract and how?

jimparker65

I am 85 years old and not a business user. I entered into a mobile phone contract with Onecom for  my sons and my mobile phone which I was pushed into by Vodafone. It did initially lower  my monthly payments although payments to Vodafone were much higher Onecom refunded about 50% to me monthly. However, what I was not told was that these refunds were only for 2 years whereas the Vodafone contract was for 3 years. After 2 years Onecom offered a new contract on similar terms which if I did not take I would have to pay the full Vodafone amount without a Onecom refund. It seems that this is a con to keep you as a customer and take away your freedom to go elsewhere. I am prepared to let Onecom take me to Court for non-payment but do not want to lose the 2 telephone numbers. Can I take out a new contract with say EE and get the numbers transferred before starting non-payment of the Onecom contract