Sky Q on other broadband provider

Senseicads

Wasn't sure whether to put this here or in the broadband forum.  We can use Zzoomm broadband in our area and the speeds they are promising are like 10 times as fast as sky, however I don't know if we switched to this whether my Sky Q box would work with it and like it?  Does anyone know or can help answer? does it need a sky broadband to use it?  we don't want to get rid of the tele package.  thanks

Peppa537

You don't need Sky broadband for Sky Q to work. I've got a Sky Q box and have never had my  broadband with Sky. 

giraffe69

Same here. Sky Q for many years and BT internet. No problems.

Senseicads

the one i wanted to move to was Zzoomm.  They installed in our area last year and they have fast as speeds.  Working from home now and sometimes the sky connection is weak. It's mostly why we would want to change. 

Senseicads

Can I ask an add on question please? Are your boxes connected via WiFi or cable?

DullGreyGuy

Senseicads said:

Can I ask an add on question please? Are your boxes connected via WiFi or cable?

Makes no difference... if you are paying for full fat broadband with another ISP you may get much better service from another ISP than Sky.

If you are paying budget prices etc then Sky may provide a better option as they exclude SkyTV from their data limits etc. 

Neil_Jones

Senseicads said:

Wasn't sure whether to put this here or in the broadband forum.  We can use Zzoomm broadband in our area and the speeds they are promising are like 10 times as fast as sky, however I don't know if we switched to this whether my Sky Q box would work with it and like it?  Does anyone know or can help answer? does it need a sky broadband to use it?  we don't want to get rid of the tele package.  thanks

You haven't needed Sky internet for any of the on-demand/streaming/download stuff since 2012.

Peppa537

Senseicads said:

Can I ask an add on question please? Are your boxes connected via WiFi or cable?

My box is connected to WiFi (BT broadband). It shouldn't make a difference though. I use this for downloading UHD versions of programmes to the Q box with no issues. I don't use the apps on the box for streaming simply because the ones on my TV or fire stick are better (Netflix, iplayer etc). 

400ixl

SkyQ is not the most stable of solutions regardless of which broadband suppliers wifi routers are being used.

The boxes create a mesh between themselves if you have mini boxes. On a Sky router they do this on the 5Ghz network, on a non Sky router they do it on the 2.4Ghz network (also use 5Ghz for other purposes). So provided you have the 2.4Ghz network available to all the SkyQ boxes as well as the 5Ghz then it should work fine.

lyndawilliam

Press Home on your Sky Q remote, then go to Settings followed by Setup. Select Network and then select Reset. Wait for the Sky Q box to check the network, then select Confirm.