Starling bank

Of all the bank accounts ive had (and thats quite a few) im finding Starling very good, how come a new comer can outperform the coop (which i have)?
Now we all know how it felt to play in the band on the Titanic...
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  • eskbanker
    eskbanker Posts: 29,925
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    Outperform in what way?

    People will always have subjective opinions about what they like, but that doesn't necessarily make one objectively better than the other, or are you referring to, for example, measurable financial performance?
  • wmb194
    wmb194 Posts: 3,123
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    Of all the bank accounts ive had (and thats quite a few) im finding Starling very good, how come a new comer can outperform the coop (which i have)?
    Co-op Bank? That's an exceptionally low bar.
  • maxmycardagain
    maxmycardagain Posts: 5,741
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    wmb194 said:
    Of all the bank accounts ive had (and thats quite a few) im finding Starling very good, how come a new comer can outperform the coop (which i have)?
    Co-op Bank? That's an exceptionally low bar.
    as ive discovered...its ok when it works
    Now we all know how it felt to play in the band on the Titanic...
  • maxmycardagain
    maxmycardagain Posts: 5,741
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    eskbanker said:
    Outperform in what way?

    People will always have subjective opinions about what they like, but that doesn't necessarily make one objectively better than the other, or are you referring to, for example, measurable financial performance?
    no, its actual app/online access/info performane
    Now we all know how it felt to play in the band on the Titanic...
  • Emmia
    Emmia Posts: 2,961
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    eskbanker said:
    Outperform in what way?

    People will always have subjective opinions about what they like, but that doesn't necessarily make one objectively better than the other, or are you referring to, for example, measurable financial performance?
    no, its actual app/online access/info performane
    That's all quite subjective, I didn't like Starling or Monzo when I tried them and shut the accounts quickly. 
  • eskbanker
    eskbanker Posts: 29,925
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    eskbanker said:
    Outperform in what way?

    People will always have subjective opinions about what they like, but that doesn't necessarily make one objectively better than the other, or are you referring to, for example, measurable financial performance?
    no, its actual app/online access/info performane
    Difficult to interpret when punctuated like that, but are you suggesting that actual performance of Starling's "app/online access/info" is measurably better than Co-op's, in terms of number of seconds to load or whatever?
  • Rob5342
    Rob5342 Posts: 1,359
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    edited 21 January at 3:55PM
    Emmia said:
    eskbanker said:
    Outperform in what way?

    People will always have subjective opinions about what they like, but that doesn't necessarily make one objectively better than the other, or are you referring to, for example, measurable financial performance?
    no, its actual app/online access/info performane
    That's all quite subjective, I didn't like Starling or Monzo when I tried them and shut the accounts quickly. 
    What didn't you like about them? I have accounts with both and find other banks archaic in comparison.
  • Rob5342
    Rob5342 Posts: 1,359
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    edited 21 January at 3:46PM
    eskbanker said:
    Outperform in what way?

    People will always have subjective opinions about what they like, but that doesn't necessarily make one objectively better than the other, or are you referring to, for example, measurable financial performance?
    no, its actual app/online access/info performane
    That's probably because they are designed from scratch with apps, instant notifications etc in mind. The old fashioned banks have long established systems in place and they have to bodge all the new features into them. Take Halifax for example, absolutely hopeless as it can take hours for notifications to appear when a payment is made.
  • elsien
    elsien Posts: 32,297
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    I’m with both – co-op and starling.
    I primarily have Starling for when I go on holiday, but I do use the app.
    Whereas co-op is a credit card because it’s one of their affinity cards where a bit of money goes to charity when I use it. Never used their app, but they’re not the easiest if you forget your password and lock yourself out of the account.
    However as I’m using them both for different purposes with different expectations, its all a bit horses for courses really. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • Lions_89
    Lions_89 Posts: 151
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    edited 21 January at 3:44PM
    I think a the first poster says, its really down to what you are after from your bank. I found Barclays to be a bit rubbish, because I was after an overdraft and they wouldn't allow me to get one after years with them, yet all the other banks gave an an OD on opening the account. So I left Barcalys and went to Lloyds, and I hold other accounts, all gave me an OD, apart from Barclays. All my other accounts, Lloyds, HSBC and RBS, work as a bank account and I have never had issues. Only with Barlcays, and recently Nationwide was a bit slow opening the account. But the point is, the bank will only be good to the customer if it gives them something they want or you go elsewhere. Nationwide offer a saver and fee free credit card transactions overseas, so equally I see the bank as being good because of that overall.

    One of the reasons I went/stay with HSBC is that I was told they are global. I was overseas recently and visited an HSBC branch, the machine treated me as a non customer so it's not always the case. Perhaps for emergency cash or card replacement they might be able to help.
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