Gladstone response to letter before action dispute received following UK CPM invoice from Jan 2023

deadnotstupid

Another two months after my previous update and another email in which they have not answered the question about VAT, or indeed any of those questions posed. 

Good Afternoon,

   

We acknowledge receipt of your recent correspondence.  

 

Our Client’s position has been outlined in previous correspondence. We will not be responding to further correspondence. 

Our Client is therefore satisfied the case against you should proceed unless the debt owing £170.00 is discharged in full.  

  

To ensure no further action is taken, you should make payment no later than 14 days from the date of this correspondence. 

  

In the event we do not receive payment within the time scale specified, our Client reserves all its rights including the right to commence Court proceedings, without further reference to you. 

 

You can make payment via the following methods:

  

Online 

Visit www.gladstonessolicitors.co.uk  

Over the Phone 

Call 0333 0230 049 

  

Via Bank Transfer 

Name: Gladstones Solicitors Limited 

Account Number: ******** 

Sort Code: **_**_**

  

You must include your reference ******.****** when making payment.  

 

If you fail to do so, we may be unable to allocate your payment. This may result in further costs being incurred, for which you will be liable. 

  

Should it become necessary to issue legal proceedings, we suggest you follow the steps on the claim form upon receipt of the same.

  

It is at this juncture we remind you of your right to access legal advice if you are unsure of the process. 

  

Kind Regards, 

 

deadnotstupid

Currently sitting on the following draft email response:

Dear ######,

Thank you for your email. I note you will not be responding to further correspondence. I will assume that this is confirmation that neither you nor your client be providing any answers to the questions I asked in several previous emails, wherein I also noted that these were in keeping with the PAP and I am entitled to specific answers to those questions under that same PAP. 

I hope you have the day you deserve,

Coupon-mad

"I hope you have the day you deserve,"

 
  

Le_Kirk

deadnotstupid said:

Thank you for your email. I note you will not be responding to further correspondence. I will assume that this is confirmation that neither you nor your client will be providing any answers to the questions I asked in several previous emails, wherein I also noted that these were in keeping with the PAP and I am entitled to specific answers to those questions under that same PAP. 

I hope you have the day you deserve,

Love it but maybe just add the above.

deadnotstupid

Coupon-mad said:

"I hope you have the day you deserve,"

 
  

That and "I hope your day is as pleasant as you are" I pull out for very salty occasions. If the recipient thinks it's an insult they are admitting they know they have been unpleasant. As a queer with a history in customer service, being able to hate someone with a smile and let them know it is an art. 

Coupon-mad

Perfect!