Group thread for Heathrow and Gatwick drop off PCNs

ducatiross

ducatiross said:

Morning!  My business has received a 'Parking Charge Notice to Hirer' from NCP for a non-paid drop off fee at Gatwick Airport.  It was originally sent to the car lease company who then passed the details of my business so they resent to us.

I would appreciate a little help if possible please.

It is addressed to the business name.  Do I still use the same template above even though I am not the keeper? Am I best to do the appeal online or by post?  Do I give my name in the appeal or continue to use just the name of the business (I am the MD).  I understand not to give any information about the driver. 

Many thanks!

Do I just remove 'keeper' and replace with 'hirer'?  Thanks!

Coupon-mad

Use the company name as the appellant, not a person. Yes just change words to make sense 'hirer company' is what I'd put, and add a sentence pointing out it is impossible for a company to be 'the driver' so NCP has no case.

ducatiross

Thanks.  Submitted. I'll drop an update here once I get a response.

ducatiross

Charge cancelled. Thanks for your help 😀

Coupon-mad

ducatiross said:

Charge cancelled. Thanks for your help 😀

Easy when you know how!

We're glad you came here and learned what to do and look for, in a NTK.

Thurrafork

Hello folks

I dropped off my gf at Heathrow T5 a week or so ago. My gf noticed a charge sign but I was so preoccupied by "navigating through a busy airport before flight leaves" stress, that it didn't register in my mind.
Of course I forgot to pay within the time limit.

The PCN just landed on my doormat yesterday detailing my drive-through. I barely stopped to drop off my gf. The PCN shows an entry time of 9.22am and an exit time of 9.26am.
But, of course, charged I have been.

Obviously I should've paid straight away but, as others have said, this whole machine is pretty disgusting.

I just wanted to double check that the appeal template on this thread is still applicable?
I haven't been to the appeal page yet, but I just pretty much copy that whole text in?
Is there anything I should be aware of?

Thanks so much folks!

Coupon-mad

Yes use the one here on this thread, and obviously don't tick 'driver'.

Thurrafork

Great - thankyou!

On the first page of the appeal process - labelled 'Grounds' - it says I must 'Click the reason for your challenge', should I choose 'Other'? I guess that is the option that makes the most sense in my circumstance but I want to be sure - I don't want to screw up this process!

Thanks

Coupon-mad

Of course.  This is an easy one.

Thurrafork

Thank you - Sent!
I'll report back when I get a response!