Topping up my smartphone

Outeast1000
Outeast1000 Posts: 78
Name Dropper First Anniversary First Post
Forumite
I use a Lyca SIM card in my smartphone and when i ask for a £10 voucher bundle in my local shop that deals in Lyca bundles that last for 30 days i am told that they also need my smartphone to complete the process 

My question is why can they not give me the voucher and let me do it myself ?

Comments

  • Murmansk
    Murmansk Posts: 874
    First Post Name Dropper First Anniversary
    Forumite
    Maybe they are trying to be helpful, maybe they have had a lot of customers who appear to have no idea how to use the vouchers. I guess you should start by asking them why they need your phone, or tell them you are confident in dealing with the voucher.

    Make sure they've not charged you £100 and obtained a £10 voucher or other such dodgyness. 
  • PHK
    PHK Posts: 1,149
    First Anniversary First Post Name Dropper
    Forumite
    If it's anything like other providers, your phone will generate a barcode that the pay point machine has to scan. 

    Otherwise you'll just add ten pounds credit and not a bundle. 
Meet your Ambassadors

Categories

  • All Categories
  • 341.9K Banking & Borrowing
  • 249.7K Reduce Debt & Boost Income
  • 449.2K Spending & Discounts
  • 234K Work, Benefits & Business
  • 606.2K Mortgages, Homes & Bills
  • 172.5K Life & Family
  • 246.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards